Sam was very helpful. He is an asset to your service department
10/18/2018
Claudia B. VERIFIED CUSTOMER
As always, courteous friendly and great service.
10/18/2018
Alan W. VERIFIED CUSTOMER
We had a 10:00 appointment for an oil change, and brought the car in at 9:30. When we returned to pick up the car at 11:30, the oil change had not been done. It was another 30 minutes before it was completed. On a positive note, Riley Chevrolet did not charge us for the service because of their delay in completing the oil change.
10/17/2018
Theresa S. VERIFIED CUSTOMER
Great service as always. Thank you.
10/17/2018
Shelby S. VERIFIED CUSTOMER
Everyone is always so friendly and goes above and beyond to provide a great experience for customers.
10/17/2018
Lindsay R. VERIFIED CUSTOMER
Thanks for everything!
10/17/2018
Randy J. VERIFIED CUSTOMER
Dustin always provides first class customer service and goes the extra mile to make sure we are taken care of.
10/17/2018
John C. VERIFIED CUSTOMER
Great job..thank you!
10/17/2018
William H. VERIFIED CUSTOMER
Great service
10/17/2018
Heather M. VERIFIED CUSTOMER
Dustin had been just fine. But my yukon has been there at least 7 times and it is still leaking oil. Every time being told it was fixed. I do not know what else to do.
10/16/2018
Dennis F. VERIFIED CUSTOMER
Impressed with Dustin. Very professional and thorough. Thanks!
10/16/2018
Carmen C. VERIFIED CUSTOMER
Good service
10/16/2018
Jesus B. VERIFIED CUSTOMER
Excellent advisor, very explicitly, thank for you service
10/15/2018
Cindi W. VERIFIED CUSTOMER
Sam was very helpful and answered all my questions. Very satisfied with the customer service I received from him.
10/15/2018
Ron W. VERIFIED CUSTOMER
Kayle was very Customer oriented.
10/14/2018
Donna B. VERIFIED CUSTOMER
Thank you for a job well done
10/13/2018
Debbie Z. VERIFIED CUSTOMER
Truck is still leaking fluid. Truck was supposed to be detailed. If driving thru the car wash is "detailing" then I guess that was done. I have 3 new scrapes on driver side door. The truck was driven several miles but not refueled. I had a rental car & returned it with as much gas in it as when I picked it up. It was garaged as well. I don't understand your "service" department. Customer service seems to be a thing of the past.
10/13/2018
Benjamin S. VERIFIED CUSTOMER
Kayle has gone above and beyond every single time that I have worked with him. He is the one that I prefer to go to every time. I know that he gets things done correctly. It was not done properly on Saturday when he was gone so I had to come back and get it fixed. He made sure that I was satisfied after the major issued that I had.
10/13/2018
Robert F. VERIFIED CUSTOMER
Sam worked with our past salesman Zach and we were completely satisfied and they are the reason we will shop at Riley in the future , they are the Best !!!
10/13/2018
Scott S. VERIFIED CUSTOMER
Waited 2 1/2 hours for an oil change that i had an appt for. Nobody even came to the waiting room to say sorry but we're running behind & we'll get to you ASAP. Not a word until i was called to the service lane to tell me i was ready to go.
How about sorry for your 2 hour plus wait your oil change is on us today, or maybe we'll take $10 off your bill for your extensive wait. Very disappointed in my service today.