He was very concerned with the problem. He offered subjections what we could do.
8/31/2018
Lafayette L. VERIFIED CUSTOMER
Dustin has very good customer service skills.
8/31/2018
Mike M. VERIFIED CUSTOMER
Dustin did his job as expected but your service manager Jerry went above and beyond to satisfy the customer by loaning me his personal vehicle to take care of things while my vehicle would be in the shop most of the day thank you to your service people need more like Jerry
8/31/2018
Tesa H. VERIFIED CUSTOMER
Thank you Rileys and team! Great service as always!! Appreciate the guys picking my vehicle up from work and prompt delivery back to me.
Thanks again!
8/31/2018
Rickey R. VERIFIED CUSTOMER
Shelby you went above and beyond to get our a/c fixed on ourEnclave.
Thank you and the mechanic that did the repairs. It works great and it made our 750 mile trip very pleasant. If we lived closer we would for sure do business at Riley’s. Thanks again
Rickey R
8/31/2018
Marilyn B. VERIFIED CUSTOMER
Great service!! Very polite and helpful. Thanks!
8/31/2018
Carl C. VERIFIED CUSTOMER
Yes you guys are the best
8/31/2018
Rodger R. VERIFIED CUSTOMER
Handled very efficiently, followed through and keep us informed. Thanks for delivering our car.
8/31/2018
Carmen C. VERIFIED CUSTOMER
Thanks for figuring out what was wrong.
8/31/2018
Anthony A. VERIFIED CUSTOMER
Dustin was very good about checking on the progress on my truck and keeping me informed. He also arranged for the loaner truck and made this process very easy. Thanks.
8/30/2018
Robert K. VERIFIED CUSTOMER
You all always do a great job for me!
8/30/2018
Debbie Z. VERIFIED CUSTOMER
The service dept. has failed to complete their work on numerous occasions. I constantly have to wait to even be acknowledged when I pull in for scheduled service. I used to get free car wash with service but that isn't even provided for a customer of 16 years. Instead of being compensated for inconvenience of being without my vehicle due to faulty services, I get charged for more parts & labor. Your service dept could learn a thing or two from Riley Toyota service dept.
8/30/2018
James C. VERIFIED CUSTOMER
Every thing went well
8/30/2018
Mike V. VERIFIED CUSTOMER
My Corvette is always serviced by Riley Chevrolet. I am very satisfied with the service.
8/29/2018
Martha D. VERIFIED CUSTOMER
Riley service got me scheduled right away to perform diagnostics on why a warning light was remaining lit. They have always been quick to help.
8/29/2018
Jimmy G. VERIFIED CUSTOMER
Was not ready on time and didn’t check air pressure in tires like I asked
8/29/2018
Virginia A. VERIFIED CUSTOMER
Dusty assisted with paper work and seemed very upset.
The driver for got to pick me up after a phone call.
8/29/2018
Michael T. VERIFIED CUSTOMER
My car had grease marks on it was not washed I think I was threatened terrible and I don’t think I will buy anything there again
8/29/2018
Blaine L. VERIFIED CUSTOMER
Good job!
8/29/2018
Charles T. VERIFIED CUSTOMER
It took 1 1/2 hours to get my oil changed even though I set an appointment and was on time. I was told it would take an hour when I arrived. I went to service desk and paid at 70 minuets then had to continue to wait until tech was done. Ok will not make this mistake again. I will just leave it all day and hope it is done by 5:00 pm