He was very welcoming and polite. He explained exactly what was wrong. We have purchased all of our cars from Riley in the 30 years of living in Jefferson City. The staff and car quality are one reason, but the bigger reason is the service and service staff. All interactions have been positive.
6/29/2018
Rollan G. VERIFIED CUSTOMER
Grea
6/29/2018
Gregory C. VERIFIED CUSTOMER
Don't know if diagnostic check was done
6/29/2018
Terry A. VERIFIED CUSTOMER
The service is good but it seems I need more after I been ther in a short time and this time I noticed that the truck does not idle as smoothly now as it did before the lifters and cam wee replaced I like your service people and I guess my disappointment may be more in the product so my solution will be not to ever buy a chvochevrolet product and I will shortly representing the avalanche with something that is dependable certainly not a General Motors product I hope I don’t have to come back to figure out why it seems to idle more roughly since being serviced at Riley’s May try some else overall I would prefer Riley’s service but recently too many trips there sorry by the way don’t call me that is the last thing I want
6/29/2018
Ronnie H. VERIFIED CUSTOMER
Cody was extremely HELPFUL. Also thanks to the team/tech that did the actual work on my 2002 chevy tracker!
6/29/2018
Courtney A. VERIFIED CUSTOMER
Thank you for all you do!!!
6/28/2018
Harry G. VERIFIED CUSTOMER
Shane is always very helpful and informative
6/28/2018
Derrick F. VERIFIED CUSTOMER
Everything was done perfect!
6/28/2018
Sally M. VERIFIED CUSTOMER
I was on a tight schedule as i am leaving on vacation tomorrow morning. My service engine light didnt come on till Thursday of last week.Cody did not have any openings to check out the problem but I had been told it had to do with catalytic converter. He assured me they would check it out on Tuesday,order parts overnight and fix the car today. He came thru for me and we are leaving tomorrow as planned.
6/28/2018
Joel T. VERIFIED CUSTOMER
Shelby always has great customer service. He helps me out whenever he can and he’s very knowledgeable! Your service department at Jefferson City, MO is awesome!
6/28/2018
Judith H. VERIFIED CUSTOMER
Great and fast service.
6/27/2018
Nikolas S. VERIFIED CUSTOMER
The service was fast and Kayle kept me informed with the progress. Kayle was also able to answer my questions about the service without hesitation. Thanks!
6/27/2018
Shirley G. VERIFIED CUSTOMER
Very friendly and prompt service even when they were very busy!
6/27/2018
Jennifer G. VERIFIED CUSTOMER
Service today was great. Had my oil change finished in a timely manner and also had quotes ready for me for new tires, which I asked for upon my arrival. Everyone was very friendly and helpful. I'll definitely be back.
6/27/2018
Rodney N. VERIFIED CUSTOMER
Yes he did a great job
6/27/2018
Richard B. VERIFIED CUSTOMER
All great
6/27/2018
Bill K. VERIFIED CUSTOMER
Headlight bulb replacement was excessive cost.
$292 for the bulb with another $41.50 labor.
O’Reilly Auto Parts has them for about $130.
$ 333.76 for replacing headlight bulb is way too
much. I am disappointed that GM may think this
is acceptable. It may impact my next vehicle
purchase.
6/26/2018
Wayne K. VERIFIED CUSTOMER
I was waited on by service as soon as I pulled my 2016 Chevt Trax into service bay. Everything was explained and everyone was friendly. Thats why I love Rileys they care.
6/26/2018
Jina J. VERIFIED CUSTOMER
Dustin was very helpful. Answered all my questions. Very satisfied with the service. Thank you