I was impressed with the ability to get my vehicle in to be checked out on Saturday and to supply a car while ours was fixed.Thanks Again Shane Patterson.
11/29/2017
Joann P. VERIFIED CUSTOMER
I could not find my billfold. He went to car twice , he said and couldn't find it but
But it was in plain sight. But I appreciate him saying he looked
11/29/2017
Linda P. VERIFIED CUSTOMER
I have always had pretty good service, friendly, courteous, and polite. This young man seemed to go beyond that. He took care of my vehicle right away and apologized that I had to return. He made me feel like it was no problem to take care of my concern. I appreciate service like that. Although after I left and was returning back to Hannibal, my screen on my car darkened again. I truly do not know what the problem is with my Terrain, but is so frustrating. Your staff has worked with me in trying to solve the problem, but I am really getting tired of it.
11/26/2017
Dana V. VERIFIED CUSTOMER
Cody Carter was great to work with.
11/24/2017
David W. VERIFIED CUSTOMER
Trevor went above and beyond to ensure my satisfaction. He provides true customer service beyond my expectations. I was impressed with the attention to detail in finding the cause of the problem with my car and it getting it resolved to my satisfaction.
11/24/2017
Karen M. VERIFIED CUSTOMER
As a widow I really need to feel that I can trust those providing service for my car. Without hesitation I can honestly say I feel that The service department are extremely trustworthy and honest. They are also always very friendly and accommodating. Thank you for great service.
11/23/2017
Wayne H. VERIFIED CUSTOMER
I'm glad work was done on a busy day.
11/23/2017
Avery S. VERIFIED CUSTOMER
Fast service early in the morning done before eight
11/23/2017
Cara R. VERIFIED CUSTOMER
Schedules oil change took over an hour.
But it’s done.
11/23/2017
Brent B. VERIFIED CUSTOMER
I think your use of electronic communication is great. The email reminders and status updates by text are great.
11/23/2017
Charles I. VERIFIED CUSTOMER
Everything went PERFECT!! Thanks!
11/23/2017
Rita L. VERIFIED CUSTOMER
Took longer than expected.
11/23/2017
Norbert D. VERIFIED CUSTOMER
My appointment was at 2:45 and it took 1 hour 15 min that is a long time for just a oil change.
11/22/2017
Karen J. VERIFIED CUSTOMER
Y'all have been nothing but go out of you way to see that my Cadillac runs excellent and it's nice to have the thought of my safety being taken care of. Your the bed and so courteous & I appreciate each & every one of you. Thank You!
Karen J
11/22/2017
Allen G. VERIFIED CUSTOMER
Riley's have been very helpful during this whole process.
11/22/2017
Bettina A. VERIFIED CUSTOMER
Courteous, honest, kind, Steve Joplin is very nice
Bettina
11/21/2017
Danny S. VERIFIED CUSTOMER
Good job
11/21/2017
Steffany C. VERIFIED CUSTOMER
Most everything was great, but I waited an excessively long time to check out. There was two men behind the register, but only one was closing out tickets, and there was a line.
11/20/2017
James M. VERIFIED CUSTOMER
Shane was very courteous and prompt and informative
11/20/2017
Ryan H. VERIFIED CUSTOMER
The staff were helpful, informative, and honest. Thanks for the enjoyable experience this time.