I noted that one of my wheels did not have a balance weight attached after my new tires were installed. I called the service department about the issue and the person I spoke to suggested that a balancing weight can fall off and recommended that I bring the truck back anytime—no appointment necessary—to have it checked out. I wasn’t able to travel to JC because of work so my wife volunteered to take my truck in. However, upon arrival, she was made to feel that this was a foolish service call and was told that not every tire/wheel needed a balancing weight. Needless to say, I was disappointed by the way she was made to feel foolish.
12/1/2021
Norman R. VERIFIED CUSTOMER
The service department is first rate and very professional.
12/1/2021
Mattie C. VERIFIED CUSTOMER
Very satisfied with service
12/1/2021
Heather B. VERIFIED CUSTOMER
Always exceptional customer service!! Thank you!
12/1/2021
Jerry T. VERIFIED CUSTOMER
Ron is very knowledgeable, friendly, and helpful.I always trust Riley with my service business.
12/1/2021
Thomas H. VERIFIED CUSTOMER
Excellent
11/30/2021
Michael O. VERIFIED CUSTOMER
Mike took excellent care of my service
11/30/2021
Carol E. VERIFIED CUSTOMER
We waited 2 1/2 hours to get a oil change and tire rotation!! Unfortunately
11/30/2021
Mary W. VERIFIED CUSTOMER
Good bunch of employees
11/30/2021
Steve D. VERIFIED CUSTOMER
Great service. Appreciate being open on Saturday.
11/29/2021
Frances S. VERIFIED CUSTOMER
Very kind staff. Love the new pull in area. I don’t have to dodge other cars.
11/28/2021
Gary L. VERIFIED CUSTOMER
Unhappy no more car wash certificates.
11/28/2021
Timothy T. VERIFIED CUSTOMER
Good service and nice people. Thanks Kevin Riley. I have been a customer for over 30 years!
11/26/2021
Sandra C. VERIFIED CUSTOMER
Great experience as always. Thank you!
11/25/2021
John T. VERIFIED CUSTOMER
Took entirely too long for a simple oil change and tire rotation. I arrived 15mins early to my 2pm appointment and left over 2hrs later.
11/25/2021
Michelle W. VERIFIED CUSTOMER
He was very friendly and efficient. The service department was busy, but he still gave great service and was very nice. I appreciate how nice all of the employees are!
11/25/2021
Kevin M. VERIFIED CUSTOMER
I bring all my vehicles here from the lake for your great friendly staff, service, expertise and Speed getting my vehicles serviced.
11/24/2021
Oval V. VERIFIED CUSTOMER
Very good to deal with, service was done in and on time!
11/24/2021
Carly O. VERIFIED CUSTOMER
I was impressed that they were able to get my car in and fixed so quickly
11/24/2021
Stephanie B. VERIFIED CUSTOMER
Appreciate the quick service and flexibility! Thanks so much!