My concern is the same that I've had in the past. We set an appointment for a specific time (8 am) and our truck doesn't even start being looked at until 2 pm. I've never experience a vehicle service department that schedules a specific time but expects the customer to wait all day to find out that nothing has been started. Overall, this experience was much better than the past, but it still needs works to achieve excellence that is expected from GMC. There isn't anything I need or want, I just wanted to make you aware that these scheduling and communication gaps continue to make servicing our vehicle a major inconvenience.
9/22/2021
Geneva R. VERIFIED CUSTOMER
Service was superb. Customer service A+.
9/22/2021
Bret S. VERIFIED CUSTOMER
Always gives excellent service
9/22/2021
Patricia S. VERIFIED CUSTOMER
Completely satisfied!
9/19/2021
David B. VERIFIED CUSTOMER
Took care of all issues
9/19/2021
Vicki A. VERIFIED CUSTOMER
Problem was only partially resolved. Seems to be on-going issues with replacing spark plugs.
9/18/2021
Darrell M. VERIFIED CUSTOMER
He was friendly and professional and my car was serviced and ready much earlier than expected. I’m very pleased.
9/18/2021
Donald C. VERIFIED CUSTOMER
Just really pleased with how this service was handled. Appreciated the sound advice regarding need for preventive maintenance, such as- change transmission oil.
9/17/2021
Mike W. VERIFIED CUSTOMER
I had a jerky, intermittent sensation with my Corvette transmission. Josh and his team fixed it to my complete satisfaction. Thank you.
9/17/2021
Judith F. VERIFIED CUSTOMER
Wounderfull people to meet. And they did a great job.
9/17/2021
Sarah B. VERIFIED CUSTOMER
So far, things r good, drives ALOT BETTER, giving the truck a week to make sure, so far good though.
9/17/2021
Linda D. VERIFIED CUSTOMER
Quick service, thank you!
9/16/2021
Cheryl Q. VERIFIED CUSTOMER
He was very nice on the phone and I felt like I was in good hands.
9/16/2021
Jeffrey M. VERIFIED CUSTOMER
I was told an oil change was going to be completed and it was not.
Two times in succession I had had poor service from your technitions and managers.
9/16/2021
Jim H. VERIFIED CUSTOMER
Appreciate the great support!
9/16/2021
Tina M. VERIFIED CUSTOMER
Extremely satisfied it looks brand new. I love it. Thank you very much!
9/16/2021
Stuart K. VERIFIED CUSTOMER
Professional and personable staff from the moment I walked through the door!
Client waiting room was clean and spacious.
Went in for service and tire rotation, from the moment I arrived until service was completed... 30-40 minutes.
Thank you
9/15/2021
Monis Z. VERIFIED CUSTOMER
Thank you for the terrific service! Professionalism at its finest!
9/15/2021
Sarah B. VERIFIED CUSTOMER
When I pick up the truck....again... wed, and the a/c works on both sides of truck, I'll let u know how I feel about the service. ????