Thank you for taking such good care of my car. Also, your new facility is great!
6/15/2021
Annette S. VERIFIED CUSTOMER
The customer service is always excellent whenever I have to take my chevy cruze in for service. It’s nice to drop my car off and get a ride to work and back to the shop to pick up my vehicle after it has been serviced. When checking out after my car has been serviced, I am in and out the door under 5 min which is awesome. Everyone is so nice there at the shop and even the shuttle drivers are very nice as well. Thank you!!
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6/15/2021
Joseph S. VERIFIED CUSTOMER
1st Class Service for my 2012 Camaro SS Coupe, work was done it about 20 minutes.
KUDOS to Josh
6/13/2021
Bernard P. VERIFIED CUSTOMER
Love my cadillac
6/13/2021
Shirley B. VERIFIED CUSTOMER
It was a very nice job well done!!!
6/12/2021
Dean B. VERIFIED CUSTOMER
Our visit was a little confusing for Mr Bergman but he followed through and did an excellent job!
6/11/2021
Jill S. VERIFIED CUSTOMER
Job well done. Thank you!
6/11/2021
Theresa S. VERIFIED CUSTOMER
Excellent service as always! Love the new building!
6/10/2021
Michael D. VERIFIED CUSTOMER
Good service.
6/9/2021
Jim H. VERIFIED CUSTOMER
Great service! Appreciate the assistance and support!
6/9/2021
Marsha S. VERIFIED CUSTOMER
It was a vet easy process. Thanks
6/9/2021
Charles B. VERIFIED CUSTOMER
Not yet, maybe later!!
6/9/2021
Nichole S. VERIFIED CUSTOMER
We completely trust Michael. He knows his trade/skill and he takes superb care of his customers...friend or stranger. Wherever Michael is is where our vehicles go!
6/9/2021
Bernie B. VERIFIED CUSTOMER
The car works fine so far. Thanks for getting it done so we could go on vacation.
6/8/2021
Kim S. VERIFIED CUSTOMER
I have never felt more comfortable with a service dept. Or the people that work them, as a women, I've always felt going to service dept was intimidating!!! Ron Inman NEVER made me feel that way. He was very professional and very caring towards my needs. He help me understand step by step what was going on and the cost of each step. Because of Ron, you now have a new forever customer. My husband was even impressed!!!
6/8/2021
Earl H. VERIFIED CUSTOMER
Great service!
6/8/2021
William B. VERIFIED CUSTOMER
It was a good experience!
6/6/2021
Richard P. VERIFIED CUSTOMER
A technician stole an item off my keychain on my last visit.
6/5/2021
Jeff T. VERIFIED CUSTOMER
Nobody needs to contact me. I was told the car was ready but had to wait like 20 minutes when I got there to get checked out. Things seemed disorganized but I realize you just moved. I had a bad experience in sales a couple months ago and I think it has just soured me on Riley and Cadillac in general and I am doubtful I will be a repeat customer which honestly it does not seem to matter to you all. I also had a bad experience in parts a couple weeks ago. They sent me home with incorrect parts (mud guards) for our Buick which we also purchased there.
6/5/2021
Scott S. VERIFIED CUSTOMER
Josh went above and beyond normal expectations for me. He is a great asset to the Riley service team!!