Very good customer service and kept on schedule. However, when I was checking out I was told that my brake fluid was very dirty and transmission fluid was black. He provided the projected cost for each however when he said this should have been done at 50k miles and currently the miles are approximate 83,000 I asked why I had never been told this. Evidently when fluid levels are to be checked each time, this was not being done. So I’m somewhat disappointed with this information.
8/1/2020
Robin B. VERIFIED CUSTOMER
Love the Riley Chevrolet service team. They are very respectful and friendly
8/1/2020
Mike P. VERIFIED CUSTOMER
Prompt/professional service
8/1/2020
Bret S. VERIFIED CUSTOMER
Great customer service.
8/1/2020
Jason K. VERIFIED CUSTOMER
Kayle Ballew treated me with the upmost
Respect and was very helpful and took
Very good care of me and my vehicle along with
The highly respected technicians on the job
Thank you Riley Chevrolet
8/1/2020
Ray M. VERIFIED CUSTOMER
No staff and few customers were wearing masks. This made me nervous
7/31/2020
Kevin H. VERIFIED CUSTOMER
I dropped my truck off to be serviced before the dealership opened for the day. Shortly after 7:00 am, I received a call from Kayle confirming what I wanted done . Kayle had my truck serviced and ready to go by 9:00 am. When I arrived at the dealership later in the day, he recognized me and called me by name. That’s terrific customer service!
7/31/2020
Norbert D. VERIFIED CUSTOMER
I thought the 75 dollar charge to tell me I had a exhaust leak was a little much.
7/31/2020
Larry H. VERIFIED CUSTOMER
Service was great but, am confused about tire registration.
7/31/2020
Sam W. VERIFIED CUSTOMER
Kayle is the man always takes care of me.
7/31/2020
Anise C. VERIFIED CUSTOMER
I had a wonderful experience. All staff were very pleasant and helpful. My problem was addressed with respect as to what I was reporting.
7/31/2020
Phyllis F. VERIFIED CUSTOMER
Everyone treats you like family! I love the reception you get when you walk in! Thanks again
7/30/2020
Cindi W. VERIFIED CUSTOMER
Daniel is always so nice to work with. He takes good care of me.
7/30/2020
Vicky B. VERIFIED CUSTOMER
Always timely and thorough.
7/30/2020
James F. VERIFIED CUSTOMER
Kind and very considerate’n
7/29/2020
Arthur W. VERIFIED CUSTOMER
We received quick and excellent service. Although we spent two nights in a local hotel because you didn't have the part in stock it was quickly repaired once it was received. Bob,your shuttle driver,is a true gem. We will be talking about your great service team on our radio show
7/29/2020
Ricky S. VERIFIED CUSTOMER
Excellent service!!
7/29/2020
John B. VERIFIED CUSTOMER
They answered all my questions!! Thank you so much Daniel
7/29/2020
Bobby S. VERIFIED CUSTOMER
All went smoothly and was done within the expected time. Another great Riley’s experience!
7/29/2020
Geneva R. VERIFIED CUSTOMER
We were very well pleased with the service we received. Our car was finished in a timely manner and so far we have encountered any additional issues.