Walk in appointment. Helpful, clear and fortunately quick. Thank you greatly.
12/1/2022
Verna W. VERIFIED CUSTOMER
Austin was great. I jd asked that my clock/calendar be reset, might have fallen through the cracks, but all my radio pre-sets disappeared. So maybe the technician got started, then interrupted and forgot to finish. Or it’s just a strange thing that happened.
12/1/2022
Richard C. VERIFIED CUSTOMER
Excellent service today. Service advisor did a good job listening.
12/1/2022
Linda S. VERIFIED CUSTOMER
Thom also handled the service during my last visit. I was so glad he was assigned to me/my car this time as well. He is so knowledgeable and breaks things down slowly so that I understand. He checks to be sure I understand and asks if I have any questions. I was touched that he remembered me it gave a personal, small town feel to the dealership.
He has a good sense of humor and I appreciate that he takes the time to chat about things such as our respective families and holiday plans. Thanks!
12/1/2022
Duane W. VERIFIED CUSTOMER
Returned my car to me 0 minutes earlier than first indicated and drove it out to meet me at the front. Car returned clean with work done indicated on work sheet. Excellent service as always.
11/30/2022
George D. VERIFIED CUSTOMER
Alfredo was great. The service team was quick. I appreciate you guys.
11/30/2022
Lauren S. VERIFIED CUSTOMER
Daniel was super helpful! Thank you for your patience and guidance.
11/30/2022
Matthew B. VERIFIED CUSTOMER
I just had my front brakes replaced 10000 miles ago by you all how could they be worn down so far ? I will be talking to Tru when she gets back to work in the middle of December about this issue.
11/30/2022
H VERIFIED CUSTOMER
Alfredo was excellent.
11/30/2022
Denise H. VERIFIED CUSTOMER
From start to finish, very professional. I love the video piece too. Very nice touch.
11/30/2022
Larry B. VERIFIED CUSTOMER
EXCELLENT all the way around - checkin, status updates, communications and timely turn-around. Thank you “team” and Tyler!!
11/29/2022
Ivy Lorraine. VERIFIED CUSTOMER
2:30pm appointment for new tires, service completed & vehicle brought out at 6:10pm. Wait time is unacceptable considering I had an appointment. I was also almost overcharged which didn’t top off my experience. The guy who checked me out at the end was very kind, so this is not a reflection on him but overall service.
11/29/2022
Judith W. VERIFIED CUSTOMER
Very nice people. Quick service. Good explanation of report. Nice waiting area. Friendly welcoming
11/29/2022
George C. VERIFIED CUSTOMER
Good communicator
11/29/2022
Agatha A. VERIFIED CUSTOMER
I look forward to the survey!
11/29/2022
Marcie B. VERIFIED CUSTOMER
Thank you.
11/29/2022
Ann D. VERIFIED CUSTOMER
Jorden was the BEST! Kept us informed throughout the process and got us back on the road quickly despite the Thanksgiving holiday. We were able to get ahead of bad weather and arrived home safely. Can't begin to tell you how grateful we were for his help.
11/28/2022
Jonathan S. VERIFIED CUSTOMER
Car experience was alright but since I knew I was waiting about an hour I wanted to try to get some work done. But your wifi didn’t work. The lady working was nice and did put an IT ticket in and when it was fixed my car was done..
11/28/2022
Hans B. VERIFIED CUSTOMER
Daniel and the team were great. They were nice and communicative and did everything they said they would