I came in with a coupon from your dealership for an oil vhange. The assistant did not want to apply the coupon. Very misleading. Hard to convince myself to return for such shady tactics.
11/27/2022
Jennifer A. VERIFIED CUSTOMER
Timely and
11/27/2022
Jose Ibarra. VERIFIED CUSTOMER
Excellent
11/27/2022
Simon W. VERIFIED CUSTOMER
Everything doing good ????thank you
11/26/2022
Suli X. VERIFIED CUSTOMER
I'm very happy with the service representative for handle my issues in a timely manner, and service from the maintenance tech also does a great. Thank very much!
11/26/2022
Lester P. VERIFIED CUSTOMER
We received someone else’s paperwork.
11/25/2022
Latasha H. VERIFIED CUSTOMER
Very thoughtful and thorough with diagnostic. Very great service.
11/25/2022
Johnathan C. VERIFIED CUSTOMER
I wasn’t going to make a complaint until I talked to my friend but I got the car about a week ago and I have things to fix so I took it to you guys and when I went to pick it up today and everything that was in the glove box and center console was taken out and throw all over the place and I’m not sure if it was one of the workers that did it or if it got broken into over night or something. But I had a lot of sentimental things in there that were my friends moms that passed away about a month ago because it was her moms car. I just find it really strange that anything was taken out of the glove box or center console and that a few little things were taken
11/24/2022
June C. VERIFIED CUSTOMER
Very good and professional.
Thank you
June C
11/24/2022
Russel A. VERIFIED CUSTOMER
I’ve been a service customer of Tonkin Honda for 10+ years and not experienced the poor quality I had today ever before. I brought my car in for an oil change and asked to have my rear suspension checked because of rattling. I was told that it cost $170 and I would have to stay all day. I get they were busy and the timing. The issue was I was recommended service for cracked rubber boots, not loose joints just cracked rubber, and leaky gaskets. Yet the leaking rear struts and loose rear sway bar were not even identified (yes, I went to another shop to get the issue diagnosed for free). How can I trust your service department when I even pointed out an issue and items that should have been seen on the vehicle inspections with the oil change (without my promoting) were not identified?
11/24/2022
Melba C. VERIFIED CUSTOMER
He provided an excellent service to my car. Friendly and very professional.
Thank you very much.
11/24/2022
Vincent D. VERIFIED CUSTOMER
Bad service from Tyler
11/24/2022
Audrey D. VERIFIED CUSTOMER
He was super helpful, thorough and kind. I appreciated his help.
11/24/2022
Raj S. VERIFIED CUSTOMER
Daniel was friendly, accommodating, and knowledgeable. He went out of his way to give us a pleasant experience.
11/24/2022
Uyen P. VERIFIED CUSTOMER
Thank you for your Great Service Shawntel! 5 Stars+
11/24/2022
Jeff H. VERIFIED CUSTOMER
Today was much better than my last visit where I had to wait three hours for oil change. I was in and out in an hour and it was a great experience. My service manager was very helpful and was a good communicator.