Very happy with the service. Texting the inspection report was very helpful.
10/26/2022
Margret H. VERIFIED CUSTOMER
Personal, friendly, informative staff in service bay & in customer service (Jordan). And the faulty ignition is working perfectly! Thank you all so very much.
10/25/2022
SARAH R. VERIFIED CUSTOMER
Loved David Cho everything went very well
Thank you
10/25/2022
Candace B. VERIFIED CUSTOMER
Daniel is amazing and was very commutative throughout the whole process. I will definitely be going to him every time for my service needs
10/25/2022
Corrin G. VERIFIED CUSTOMER
Excellent service
10/25/2022
Gene C. VERIFIED CUSTOMER
Job well done!
10/24/2022
Richard M. VERIFIED CUSTOMER
The service was fine. The service rep [Josh] was very profesional, courtious, and Knowledgable. I was disapointed to not recieve a free car wash coupon.
10/24/2022
Brian S. VERIFIED CUSTOMER
When I checked in, Tyler asked if I was waiting. I said yes. He took my keys and said it will take an hour or at the latest 2:45pm. I waited until 3pm and went and asked him if my car was ready. He said, you didn't get the text? I said what text? I said they've always came and got me and told me that the car is ready. I asked what time it was ready. He said 2:20pm. He said we've been texting people to let them know it's ready for the past 4 months. I said, that's wrong, I had my last oil change 3 months ago. Very bad customer service. I asked for a manager. The cashier Lady said they are not in on weekends. I'll be calling the manager tomorrow.
10/23/2022
WENDY D. VERIFIED CUSTOMER
Tyler has been nothing but professional and friendly when I’ve scheduled appointments and was very helpful yesterday when I came in unexpectedly with a flat tire.
10/23/2022
Nelly M. VERIFIED CUSTOMER
Excellent job very friendly on time thank you for your time patient and your job I’m very satisfied
10/23/2022
VICTOR V. VERIFIED CUSTOMER
Quick and professional
10/23/2022
Melody B. VERIFIED CUSTOMER
I thought i was happy then my husband came home and looked at my tires and discovereed 3 of 4 were put on backwards. The side of the tire that shows "INSIDE" is facing out. The only tire on correctly is the front passenger side
10/23/2022
Leonardo R. VERIFIED CUSTOMER
I think your service it’s to slow
10/23/2022
Keely N. VERIFIED CUSTOMER
Austin was absolutely wonderful. He was so kind, knowledgeable about all my questions i had about tires. I’ll definitely be back to this location for all my Honda services.
10/10 would recommend Austin to any friends with Hondas!
10/23/2022
Deborah M. VERIFIED CUSTOMER
Thanks for your help!
10/23/2022
Bjorn S. VERIFIED CUSTOMER
Yes. The three employees I dealt with were great.
10/23/2022
Tiffany M. VERIFIED CUSTOMER
Came in for an oil change. Was supposed to be 1 hour. Took an hour & 30 minutes.
& I was supposed to get a itemized list of the things my car needs & I was never sent anything.
10/22/2022
Brett R. VERIFIED CUSTOMER
Thomas was amazing, made my time there extremely easy and fast. Any questions I had he answered and honestly best experience I have had going to a dealership. This man deserves a raise!
10/22/2022
Shaun P. VERIFIED CUSTOMER
I was charged an additional 270 because they couldn't get one of the tire lug nut off so they broke it off. They then had to replace the entire plate because one of the threads was broken. that means either they screwed up taking it off or Les Schwab screwed up putting it on the last time they put tires on. My guess is that tonkin screwed up taking it off. I don't think I should have had to pay for that. So I feel like I was taken for a ride a bit
10/22/2022
Steven V. VERIFIED CUSTOMER
Service agent was professional, thorough, and kept me updated through the process. Thank you for giving me prompt service as I did this during my lunch hour and was done and back to work within just a few minutes of my hour! That means a lot to me.