Service was amazing and the reps kept me updated. Also, I had a last minute appointment and they worked to get me out of the dealership on time to make the appointment
7/9/2022
Alexis I. VERIFIED CUSTOMER
Tru is fantastic, they make me feel comfortable and taken care of. Give Tru a raise!
7/9/2022
Brian S. VERIFIED CUSTOMER
EXCELLENT
7/9/2022
April S. VERIFIED CUSTOMER
Thank you for taking care of my car in a fast and timely manner! Always great service!!
7/8/2022
Josh F. VERIFIED CUSTOMER
Austin was great and got my car in for service that same day even though there was an error with my appointment scheduling.
7/8/2022
Peter B. VERIFIED CUSTOMER
Christina was excellent!
7/8/2022
Donald S. VERIFIED CUSTOMER
He was most helpful and friendly! He explained everything. Excellent is the right word!!
7/8/2022
Michelle S. VERIFIED CUSTOMER
Fast and friendly service, thank you!
7/8/2022
Pa V. VERIFIED CUSTOMER
Tyler was awesome ????, friendly, very helpful on explaining what was needed done on my car, reachable with any questions I had and made it easy. Thank you, Tyler. Looking forward to have you again as an advisor in the future.
7/8/2022
Diana P. VERIFIED CUSTOMER
Thank you for the good service ????
7/8/2022
Dianne M. VERIFIED CUSTOMER
Looking forward to survey. Very positive experience today. Thx. D
Dianne
7/8/2022
Keone B. VERIFIED CUSTOMER
Kevin was awesome and I look forward to continue to work with him
7/8/2022
Jill K. VERIFIED CUSTOMER
Austin was very helpful. He was honest about wait times and offered to have the team adjust my tire pressure, even though I was there for unrelated issues. Great customer service, 100% would return
7/8/2022
Claude M. VERIFIED CUSTOMER
Not one person there had a smile and when they put my car in the pickup area the good wasn’t closed I had to ask someone to close it
and he acted like I was putting him out
If the way. The whole staff there has a definite attitude problem
.
7/8/2022
Janet Y. VERIFIED CUSTOMER
Thank Daniel for the superior service today.
7/8/2022
Tatiana K. VERIFIED CUSTOMER
I’ve spend over 7 hours waiting for my car, which, as I was told by your employee, should have taken only few hours. I got there at 7:30am and did not get a time update until after 2:00pm. Hungry and upset I was also charged for unnecessary work. My car is still not fixed and they came to the conclusion that I was aware of but had to pay $500for it and drive for another appointment to actually fix it. This is not the first time that the services provided are highly unsatisfying and frustrating. I would really appreciate someone contacting and discussing this issue.
7/7/2022
Vasiliy S. VERIFIED CUSTOMER
I took my car home not fixed
7/7/2022
Hulya T. VERIFIED CUSTOMER
Thank you for your help.
7/7/2022
Suhas S. VERIFIED CUSTOMER
Kevin was alright but what’s up with most of the employees there? No one smiles nor do they greet customers. I was talking to another customer who shared a similar experience. This was the second time I’ve gone there but not sure if I’ll again.
7/7/2022
Lisa L. VERIFIED CUSTOMER
Thanks for thoroughly inspecting my vehicle and being responsive in communication. I will definitely bring my car back to you all!