Easy check in. Friendly staff. No upsell. Waiting room was nice.
6/23/2022
Julie K. VERIFIED CUSTOMER
Kevin was great
6/23/2022
Austin G. VERIFIED CUSTOMER
Austin is my preferred service person. His style works well for me. And your car techs as far as I can tell did excellent work on my car.
6/23/2022
Reynaldo L. VERIFIED CUSTOMER
Trudy was very attentive. The service was completed before I could even finish my breakfast. Thank you.
6/22/2022
Kimberly H. VERIFIED CUSTOMER
Daniel provided excellent customer service. He explained the procedures and the costs involved, and he was helpful and friendly.
6/22/2022
Luis Alberto. VERIFIED CUSTOMER
Great, friendly service. Everything explained in detail. Will come back again.
6/22/2022
Kristin M. VERIFIED CUSTOMER
Staff are exceptionallly friendly even when I was visibly frustrated. Initially thought my visit on June 21 was required because of a potential mistake made on my visit Friday June 17. It turns out it was not, just coincidence timing. I was transported to and from shop while Tyler worked on car, so I could still work instead of waiting. What a nice service! Tyler George is really great. I’ll come back just because of him, but also because of the great work on the car. :)
6/22/2022
Peter R. VERIFIED CUSTOMER
Kevin in parts is a great example of the type of employees that every company needs. Every interaction I’ve had with your dealership has been great. The reason is because of great people like Kevin. I will be looking for another new car soon and I’ll be back.
6/22/2022
Grant M. VERIFIED CUSTOMER
Michael in the service department as absolutely amazing.
6/22/2022
Matthew H. VERIFIED CUSTOMER
My car wasn't fixed like I was promised and I was very upset about it and wasn't going to ever come back to have my car serviced at Tonkin Honda again.... But Christina Cannon made sure it was fixed correctly like promised and was very informative about the status of my car. She changed my mind about Tonkin Honda and I will be coming back to have my car serviced in the future. Thank you Christina Cannon
6/22/2022
Jason S. VERIFIED CUSTOMER
There was a misunderstanding, and Tyler helped me resolve it. Much appreciated.
6/22/2022
Mike T. VERIFIED CUSTOMER
While I was waiting for my oil change to finish, I sat in the waiting room and plugged my laptop to an outlet to charge. That outlet which is located below the magazine rack, was broken and very loose. It is a hazard and l does not take much time and work for the maintenance crew to fix. Please look into it before someone gets injured. Thank you
6/21/2022
John H. VERIFIED CUSTOMER
Excellent service, wouldn’t take my Honda anywhere else..thanks
6/21/2022
KEVIN D. VERIFIED CUSTOMER
Tru was awesome fitting me in when I needed help. Also did a very thorough job catching things other dealerships had missed. Thank you for such a great job
6/21/2022
Shaun F. VERIFIED CUSTOMER
The recall process is a joke. Austin bore the brunt of my frustration even though it was not even remotely his fault. Thankfully I got to apologize, but he was very kind even though I was not.
6/21/2022
JUDY B. VERIFIED CUSTOMER
Trudy was very very nice!
6/21/2022
Elaine W. VERIFIED CUSTOMER
Great service as usual!
Thank you ~
6/20/2022
Dewaine S. VERIFIED CUSTOMER
I paid for a service that was not received.
Tire rotation was part of the oil service I paid for and I asked for the service and it was not received.