Ron Tonkin Honda Auto Repair Service

I have worked with Trudy for years. No complaints!

Our original contract promised 2 free oil changes. This was our second. Everyone was great at first, but when it came time for payment, the staff began treating me with extreme disrespect when I reminded them that I was there for my second free oil change. I had to contact 2 other Honda dealerships to confirm that this is promised with my certified used car contract. I sought help from management and the only one that was available told me that he is only responsible for the sales department and that he could not force the service team to honor my contract even though the person that I signed the contract with was on the phone vouching for me that I was in fact telling the truth and that it was available at ANY Honda location and was not contingent on mileage. The team talked badly about me to each other within earshot, and compared my situation to hardships they were facing at home. They also mocked me with disbelief saying that “they can’t believe I put that many miles on my car within 2 months.” With all due respect, is it any of their business how often I drive my car? I do not go out of my way seeking freebies, but when I pay full price for a car and sign a contract that promises me something, I do believe that the team is responsible to honor their end of the contract. Otherwise, why sign one? I am very disappointed, especially because everyone was so kind at first and they turned on me over a $60 oil change.

Excellent service and great work Tyler. Thank you Ron Tonkin Honda

The British guy who waited on me today sure had his hands full but kept us all entertained while we waited! You picked the perfect person for that job! Keep up the fantastic support and I will have no reason to go anywhere else!

Kevin was great. I could see that they were short handed in the service department. Kevin was apologetic and handled everything smoothly even though he could have used a few more hands.

Checking-in Service was friendly, informative, and timely. I drove off knowing my Honda was in excellent condition for safe and reliable condition, and at a very reasonable cost.

As always-excellent service.

Tyler was great!!!

It was a great experience!

Tyler was professional, explained the reason for needing a new tire vs. a patch. Service happened quickly and efficiently! Really appreciated that, thank you! Janet T

Great

Tru was fantastic. I know they were so busy and everyone did their best. I really liked the way the new system sent the estimate and, again, Tru went the extra mile to tell us what we needed to do right now and what could wait if necessary

Mileage not reading TOTAL miles on car, was reset to “miles to next service”How do I get back to TOTAL MILES? Kevin very helpful

Daniel said he was new!! Having said that, I thought, oh my. Well he was terrific, got help when he needed it. Was friendly and got my sense of humor. I needed an oil change and as far as I can tell, it was done correctly. I was a little disappointed because when I called in I asked if there was a car wash and was told yes. Evidently that is not true. Lol. I would come back and see you and Dan again. Thanks for a wonderful experience.

She was attuned to me and was excellent at communicating things to me.

Very knowledgeable about the issues of my auto. Kept me informed during the repair process as well.

Great service!

Christina was very helpful and knowledgeable with the questions about my car.

She was very helpful and even stepped in to get my appointment going upon my arrival. I wasn’t assigned to her; she stepped in willingly when her colleague was busy.

Pls do not contact me