No courtesy vehicle available, communication regarding how long I would be without my car was insufficient.
5/12/2022
Jessica T. VERIFIED CUSTOMER
Great customer service!
5/12/2022
Anna G. VERIFIED CUSTOMER
Tyler was great! Friendly and efficient.
5/11/2022
Man W. VERIFIED CUSTOMER
He is professional and patient listening.
5/11/2022
JACK M. VERIFIED CUSTOMER
Christina was professional, personable, and proficient. She did a great job looking after me when I was at the dealership service area.
5/11/2022
Robert S. VERIFIED CUSTOMER
Tyler kept me informed on every step in the process of the maintenance needed for my vehicle.
5/11/2022
Simon E. VERIFIED CUSTOMER
Yes I was & he is great guy and excellent on what he does. I am pleased with help!! Thanks Tyler
5/11/2022
Kazuki U. VERIFIED CUSTOMER
Christina was very kind, welcomed me with a smile, updated me while I was waiting in the waiting area, and was very professional through and through.
5/11/2022
Nagy K. VERIFIED CUSTOMER
Great job ???? and amazing customer service, very convenient and generous care.
5/11/2022
Marc W. VERIFIED CUSTOMER
Tyler was professional and went the extra mile to find the nail in my tire.
5/11/2022
James P. VERIFIED CUSTOMER
Michael was very helpful!
5/10/2022
Eastern States. VERIFIED CUSTOMER
My service record from March 9 and yesterday May 9th both show mileage in/out at 137,543 and the current mileage yesterday was 130,840. I don’t know what it was on March 9th. Why does the same incorrect mileage keep getting recorded??? Yesterday I alerted Michael **** about yesterday’s incorrect mileage and h said he would fix that record. I thought it was odd when I looked at the last record and it also had the same exact incorrect mileage
5/10/2022
Dedrick S. VERIFIED CUSTOMER
We had a maintenance appointment on April 29 and chose the maintenance minder b service to make sure our car received more complete maintenance. After we picked up the car, we noticed a low toned vibration coming from our air system. We brought the car back because it had been reported that there was a rats nest in the air filter. The second appointment was on May 6. We were very clear we were there because there was a low tone vibration coming from our air system which was not there before we came to Ron Tonkin Honda. We were assured it had to do with the rats nest, so we agreed to have that removed. We picked up the car and the vibration is still there. Our car should never sound, act or feel worse after a maintenance appointment than before we arrived. We don't want to come back.
5/10/2022
Wittavakron M. VERIFIED CUSTOMER
Excellent
5/10/2022
Ceshaun H. VERIFIED CUSTOMER
Daniel was personable and attentive and went out of his way to ensure a good experience
5/10/2022
Jay P. VERIFIED CUSTOMER
Mike **** was great and he got the job done at the minimum cost. He was an excellent customer service rep.
5/10/2022
Hila L. VERIFIED CUSTOMER
She was helpful.
5/10/2022
Cody R. VERIFIED CUSTOMER
Daniel was excellent. Super friendly and genuine. Would come back just for the great customer experience.
5/10/2022
Pedro T. VERIFIED CUSTOMER
Tyler George did a great job and very efficient. Thank you for a great service.