Please keep me on your mailing list. Thanks, Mike Flynn
12/10/2022
John M. VERIFIED CUSTOMER
No problem.
12/10/2022
Melinda B. VERIFIED CUSTOMER
I have 2 issues. First concerning oil change, My console alert says oil 30% needed to be reset. I don’t know how. Second concerning estimate for water leak. Quoted one price $170. Charged $400. More than double. And it was incomplete. However I was glad to get it back next day. I am also not happy even more with Acura location rudely sending me there instead of taking care of issue themselves when it was issue that came with car. And they didn’t even call or follow up at all. Considering I purchased car just a few months ago. This issue Ron Tonkin should have covered the labor for. The way they were like oh it’s not an Acura sorry we can’t help u! Go to our Honda location! But they had no problem selling me the car at that location! Yeah ball was seriously dropped there.
Austin was great otherwise. He didn’t give me the quote and handled everything professional and would have given 5 stars otherwise.
12/10/2022
Nanci A. VERIFIED CUSTOMER
Thank you so much, great service.
12/10/2022
Reynaldo M. VERIFIED CUSTOMER
Service dept. doesn’t honor what was agreed when I made an appointment for my car change oil.
12/10/2022
Clarke L. VERIFIED CUSTOMER
Jorden was fantastic. Took his card, will definitely be coming back for my next service with him.
12/10/2022
Paula M. VERIFIED CUSTOMER
Trudy has taken care of me since day one. At this point when I go in she calls me over and takes care of me. trudy has taken the time to connect with me personally and works with where I’m at. Always gives me all the information I need to make informed decisions and is really supportive and kind. I really appreciate Trudy and it keeps me coming back having people who care about me as a person along with the safety of my car with my children. Thank you so much for all of your kind care of my car and family.
12/10/2022
Raevynn M. VERIFIED CUSTOMER
Thom was awesome! Very friendly, and got my car finished in less than 30 minutes! Very fast and friendly service.
12/10/2022
Narath C. VERIFIED CUSTOMER
Thank you for the great service!
12/10/2022
Edith C. VERIFIED CUSTOMER
Well done and on time
12/10/2022
David L. VERIFIED CUSTOMER
I wish the replacement visor cost less, but
The service was great
12/10/2022
Julie H. VERIFIED CUSTOMER
No issues. Everything went as it should.
12/10/2022
Dan S. VERIFIED CUSTOMER
Great service! Thank you
12/9/2022
Michaela F. VERIFIED CUSTOMER
Tyler was not helpful, offered no information. Actually, it was obvious he couldn’t get rid of me fast enough. Fine
The vehicle gas gauge/instrument panel/display information was not re-set.
Whoever did the service did not put settings back on. After running at least 45 minutes over the anticipated time, parking area jammed, we get out into traffic & a storm & have to fiddle with “Settings” to function.
Not to mention, your waiting area is COLD! All seating available is in a draft or under a fan. Likely it’s good-bye.
M. Fogerty
12/9/2022
Robert G. VERIFIED CUSTOMER
Austin was very nice, approachable, understanding, and went out of his way to help me. It’s not a great feeling when my car broke down, but he helped make it a better experience
12/9/2022
Joni K. VERIFIED CUSTOMER
He was very communicative and explained everything well.
12/9/2022
Ismahan M. VERIFIED CUSTOMER
The best customer service service ??????
12/9/2022
Living B. VERIFIED CUSTOMER
Josh did a great job! Work done quickly. Appreciated the video by the service tech!
12/9/2022
Todd S. VERIFIED CUSTOMER
Everyone I’ve dealt with at Tonkin have always been very professional and pleasant to work with. I trust the service I get for our vehicle and keeping the appropriate maintenance.