Great service department. Organized, efficient and knowledgeable.
11/12/2023
Hertz Rac. VERIFIED CUSTOMER
Rachel is a pleasure to deal with. Excellent communication. Fast turnaround. I trust no one but the good people at Toyota of Santa Barbara. Thank you Rachel and team.
11/12/2023
Francisco V. VERIFIED CUSTOMER
Complete customer service. Thank you Rick.
11/11/2023
Christopher M. VERIFIED CUSTOMER
Great!
11/11/2023
Selina P. VERIFIED CUSTOMER
Very chill guy helped out, got to the point and most importantly solved the problem.
11/11/2023
Mary S. VERIFIED CUSTOMER
Rick was friendly and professional in explaining the services offered.
11/11/2023
Mariela M. VERIFIED CUSTOMER
Pablo is the absolute best! He is a top-notch professional and fully committed to the customer experience. He makes the day brighter.
11/11/2023
James J. VERIFIED CUSTOMER
I am happy the work they did on my car especially the steering the turns are smoother and the steering wheel turns easier since they put steering fluid which is big help when I am driving.
11/11/2023
David G. VERIFIED CUSTOMER
Rachel does a great job. Got me in and got me out. All good !
11/11/2023
Carlos V. VERIFIED CUSTOMER
Muy buen servicio gracias
11/10/2023
Alan C. VERIFIED CUSTOMER
Very helpful and good communication
11/10/2023
Denise G. VERIFIED CUSTOMER
Terrible! No service was done and they charged me saying it was complete. I checked before driving away and could see the headlight was still out still needed to be replaced and fluids under the hood had not been filled. So what was done ? Maybe nothing was done hard to tell. They took it back and supposedly all the work was then completed but I don't know for sure as they have certainly lost my trust and confidence to service my vehicle. They still charged me nearly full price! Terrible experience.
11/10/2023
Michael C. VERIFIED CUSTOMER
Thanks for keeping a simple task simple.
11/10/2023
Juliette M. VERIFIED CUSTOMER
Pablo was fantastic. He kept us informed every step of the way. And, he always was happy to see us.
11/10/2023
Farideh R. VERIFIED CUSTOMER
Thank you for the job well done.
11/10/2023
Pauline P. VERIFIED CUSTOMER
Prompt attention on checking in and going over maintenance to be performed, good estimate of completion time, pleasant place to wait for car. Excellent service.
11/10/2023
Carol A. VERIFIED CUSTOMER
Rachael is AMAZING!! I only keep coming back to SB Toyota because of Rachael. She explains everything. Keeps me posted of when my vehicle will be ready. Rachael is a huge asset to the SB Toyota team.
11/10/2023
Laura P. VERIFIED CUSTOMER
Pablo was great. Thanks !
11/10/2023
Tracie S. VERIFIED CUSTOMER
Rachel is the BEST.
Love her.. communication, customer service, attention to detail!
She deserves a raise.????