It was very easy scheduling and the car was serviced quickly and thoroughly
11/2/2023
Thomas C. VERIFIED CUSTOMER
Checked in 08:30. Work did not begin on car until 12:45. Need better project management/ scheduling. When I showed up there was confusion as to the work to be done. Overall inefficient. Service was good once completed.
11/2/2023
Luisa M. VERIFIED CUSTOMER
He was friendly and at the same time professional. I was so happy my car didn’t need a major heart transplant.
11/2/2023
Duane S. VERIFIED CUSTOMER
Thanks
11/2/2023
Linda M. VERIFIED CUSTOMER
My comments were not accepted when I pushed SUMIT
11/2/2023
Silkie H. VERIFIED CUSTOMER
I went in for an oil change and quoted at $115. I was told it would be over $300. When I asked why he said it includes a 150 point inspection. I said I didn't want to spend all that money so he advised me to get just the inspection with no oil change. I just bought the car in May but it had 10000 miles, put on It and It needed an oil change, not an inspection. if I hadn't known better I would have wasted a $150 on something. I didn't need instead of getting what I did need and that was frustrating. I really had to advocate for myself or I feel like I would have been taken advantage of.
11/2/2023
Michael C. VERIFIED CUSTOMER
Thanks, Alex was great!
11/2/2023
Jillianna S. VERIFIED CUSTOMER
Robert is always awesome. He's polite and happy and is very informative.
11/2/2023
Gregg S. VERIFIED CUSTOMER
Rachel was amazing as always.
11/1/2023
Claudia L. VERIFIED CUSTOMER
Thanks
11/1/2023
Fred D. VERIFIED CUSTOMER
Alex Cen is polite knowledgeable and has great communication skills.
11/1/2023
Wayne D. VERIFIED CUSTOMER
Rachel is amazing every time I go in. She’s quick, efficient, and down to earth with you. Truly an asset to the Toyota team.
11/1/2023
Tod S. VERIFIED CUSTOMER
Awesome service
11/1/2023
Tricia M. VERIFIED CUSTOMER
Rachel was amazingly
11/1/2023
Janice L. VERIFIED CUSTOMER
Tod is wonderfully thoughtful and helpful in helping me understand the work that needs to be done.
10/31/2023
Sergio P. VERIFIED CUSTOMER
Thanks for your service was very professional
10/31/2023
Laurie H. VERIFIED CUSTOMER
He was polite, kind curtious and knowledgeable! Great Service!
10/31/2023
Alexandra C. VERIFIED CUSTOMER
The experience today taking my car in for service was excellent. Robert answered all my questions. I’m happy that the cover for the front headlight was cleaned. Thanks