I was totally satisfied with
Rachel her professional and knowledge
of handle my Toyota plus I must say she was
Delightful to deal with.
Gunilla C
10/10/2023
Erika P. VERIFIED CUSTOMER
Highly professional!
10/10/2023
Rodney L. VERIFIED CUSTOMER
Pablo was very helpful in making sure the car repairs I came in for were completed. He replied to my inquiry in a timely manner and had great interpersonal skills. I do like the new automated service system (video report, digital access to today’s service, & the ability to pay on this automated system).
10/8/2023
Calvin C. VERIFIED CUSTOMER
Alex provided the most courteous and professional service imaginable
10/7/2023
Carolyn H. VERIFIED CUSTOMER
He was very polite, thoughtful and professional with my usual 5000 mile car maintenance being serviced. He was wonderful.
10/7/2023
Linda W. VERIFIED CUSTOMER
Your employees are excellent in their customer service, very nice and efficient. I am unhappy about buying a car two months ago and the battery needing to be replaced already. Something is not right about that to me.
10/7/2023
Kelly K. VERIFIED CUSTOMER
Rob is very friendly and helpful.
10/6/2023
Shimon R. VERIFIED CUSTOMER
I liked that the report was sent to email saving some paper. The service was great and the phone messages were useful.
10/6/2023
Jonathan B. VERIFIED CUSTOMER
Alex was awesome
10/6/2023
Donna B. VERIFIED CUSTOMER
Rachel was wonderful. My service advisor was MIA and she took care of me
providing courteous and timely service. Best service experience of my last 3 visits. Regards, Donna
10/6/2023
Lucas T. VERIFIED CUSTOMER
Best employee ever! Super helpful and friendly. Made my experience very easy and enjoyable.
10/6/2023
Michelle B. VERIFIED CUSTOMER
Pablo provided great customer service!!
10/6/2023
Adam K. VERIFIED CUSTOMER
Robert is great!
10/6/2023
Peter D. VERIFIED CUSTOMER
Gabe was excellent in every way. He was very personable and professional. Great person!
10/5/2023
Jean B. VERIFIED CUSTOMER
very helpful Rachel looked up warranty and I got my electrical taken care of for free. Thanks Racheal
10/5/2023
Alishia H. VERIFIED CUSTOMER
Rachel’s been my to go person for the past few years now and she’s always taken good care of me! Calls back and works me in. Not only is she great but she’s always looking out for the customer! Thank you
10/5/2023
Erika R. VERIFIED CUSTOMER
My car still has the message that it will need maintenance soon.
This leaves to wonder if they even did the multipoint inspection throughly.
How can I trust what they wrote in the report? This is very inconvenient. I have no time this week to go in again. Not very trust worthy service. from ther person who service my car. Gabe was great with his service and recomendations
10/5/2023
David H. VERIFIED CUSTOMER
No rental, no shuttle and an Uber I couldn't install on my phone. Alex was very helpful. I had to impose on a friend to pick me up and return when the work on my car was done. Very disappointed with the lack of personal service. It's time to quit blaming the lack of simple extras on covid. I will not return to the ServiceDepartment until basic services resume.
10/5/2023
Eugene T. VERIFIED CUSTOMER
Pablo was very clear in explaining the maintenance items that sbould be addressed during this service. He also provided recommendations as to maintenance items that should be addressed at my next service. I felt that my car was in very knowledgeable and capable hands at Toyota Santa Barbara.