Robert was exceptionally helpful and delightful. Very high quality customer service!
9/23/2023
Linda A. VERIFIED CUSTOMER
Tod went over and above to see that I got what my car needed
and at a reasonable cost to me. Very personable fella, too!
9/22/2023
Debra B. VERIFIED CUSTOMER
Tod Severson is the best! Great service.
9/22/2023
Robin F. VERIFIED CUSTOMER
Good job
9/22/2023
**** D. VERIFIED CUSTOMER
Thanks for your excellent service!
9/22/2023
Natasha L. VERIFIED CUSTOMER
Pablo was/is great. But I got home and the plastic panel that was just fixed was hanging low again. One of the screws fell off I suppose
9/22/2023
Paul A. VERIFIED CUSTOMER
Rachel is fabulous!
9/22/2023
Gregory J. VERIFIED CUSTOMER
Tod is always great!
9/22/2023
Kathleen P. VERIFIED CUSTOMER
He did an excellent job, the only service rep that was honest and specific since I have been a Toyota car owner.. He didn’t ask me to do services that isn’t necessary. Didn’t need to remind him of all the stuff I asked him to check on my car 2yr old 86k mileage car. He deserves a raise.
9/22/2023
Lina K. VERIFIED CUSTOMER
Tod is fantastic! He is always very helpful with recommended and needed services. Tod is professional, knowledgable, and courteous. I like the new tool you have which takes photos of your vehicle and recommends service.
9/21/2023
Courtney L. VERIFIED CUSTOMER
Very pleasant and answered all my questions.
9/21/2023
John K. VERIFIED CUSTOMER
Tod is great asset for Toyota
9/21/2023
The Smith. VERIFIED CUSTOMER
I’ve purchased three Toyotas from Santa Barbara Toyota and had them all serviced there. My experience with the service department has including Pablo has always been very good.
9/21/2023
The Las. VERIFIED CUSTOMER
Robert did an excellent job!
9/21/2023
Riley V. VERIFIED CUSTOMER
I am happy with the oil change but I dropped off my car at 10:00am with an appointment but the oil change wasn’t started until 12:15pm when I came back to pick it up. Because I had another appointment scheduled for 1:15pm in lompoc, I had to rearrange that appointment.
I don’t want to complain much and I saw that it was busy in the morning so I understand but when I came back it wasn’t busy anymore and it still wasn’t started in the 2 hours that I left the car with an appointment.
9/21/2023
Norman S. VERIFIED CUSTOMER
Good communication and advice, and friendly
9/21/2023
Wallace E. VERIFIED CUSTOMER
Well done in a busy period.
9/21/2023
Chuck N. VERIFIED CUSTOMER
I had a lot of extra work done and Danny (tech) and Tod took good care of me and my car …. Kept me informed every step of the way.
9/21/2023
Chris P. VERIFIED CUSTOMER
Great service as always, thanks
9/20/2023
The Jay. VERIFIED CUSTOMER
Noticed after the software update, my charging limit was back at 100%. I had previously set it to 90%