As always Rachel provided excellent service and support. Thank you
9/16/2023
Loseu H. VERIFIED CUSTOMER
Had some oil fingerprints on some of my door handle as well as having to wait almost 30 mins to drop off vehicle.
9/16/2023
Emily G. VERIFIED CUSTOMER
1) I brought the car in for Emilyt for free tire rotation, fluids, and check up. I was quoted $210 to check whether the tire pressure sensors are working properly. $210? That is what lay people would call insane. There is something wrong with this picture!
2) I asked Andrea to have the mechanic check the tire pressures and record them for me, before filling the tires. He did, and Andrea showed me the numbers but they weren’t in the report. I phoned her twice and left a message to please call me with the pressures. She did not return my calls.
John Day
9/16/2023
Lauretta H. VERIFIED CUSTOMER
I really liked working with Rachel. However, the whole process with Toyota and the timing cover leak is concerning. Glad she finally had the authorization to cover the repair. Looking forward to working with her through this repair job. She is VERY good.
9/16/2023
Carlos Esteban. VERIFIED CUSTOMER
Great costumer service from Andrea !!
9/16/2023
Betty L. VERIFIED CUSTOMER
Alex was efficient and had a good sense of humor. The service was great.
Thank you.
9/15/2023
Kevan K. VERIFIED CUSTOMER
She was great
9/15/2023
Kenneth C. VERIFIED CUSTOMER
Tod is the best!
9/15/2023
Martha S. VERIFIED CUSTOMER
Thank you, Pablo! I appreciate you making this all so smooth and convenient. Have a good day.
9/15/2023
Christie L. VERIFIED CUSTOMER
Alex was great!
9/15/2023
Marian G. VERIFIED CUSTOMER
Alex was knowledgeable and attentive while working with us and communicated well with us during whole process. Thank you.
9/15/2023
Christopher J. VERIFIED CUSTOMER
Rachel was great.
9/15/2023
Michael G. VERIFIED CUSTOMER
I was hoping to get that trade-in appraisal at pickup, but was in a hurry and forgot to ask. Please email that to me?
9/15/2023
Talia V. VERIFIED CUSTOMER
Alex was great & proffessional.
9/14/2023
Damon V. VERIFIED CUSTOMER
Thank you
9/14/2023
Matthew H. VERIFIED CUSTOMER
Waited for 4 hrs to get my car, the finally got it with a scratch in my door
9/14/2023
John G. VERIFIED CUSTOMER
Tod is very personable, and a good communicator. I felt like a valued customer after my experience getting my car serviced.
9/13/2023
Frank E. VERIFIED CUSTOMER
Thank you.
9/13/2023
William T. VERIFIED CUSTOMER
Robert was extremely professional and helpful through the process.
9/13/2023
Vesna I. VERIFIED CUSTOMER
Thank you Andrea for all knowledge and professionalism.