Tod is knowledgeable, friendly and professional! Always accommodating and service is quick! Wouldn’t go anywhere else.
9/13/2023
Michael K. VERIFIED CUSTOMER
Keep up your professional service experience that was completed by Andrea. I would recommend her and your team of professional technicians highly! ???? smiles ????. Mike for LIsa Kliewer
9/13/2023
Sierra S. VERIFIED CUSTOMER
Despite having an appointment it was still a 3 hour process, while initially being told an hour and a half.
9/12/2023
Emmanuel S. VERIFIED CUSTOMER
Although the work was done properly, the technician left a screwdriver in the car causing the plastic cover to pop while I was driving on the freeway. I had to come back immediately so that they repaired it.
9/12/2023
Holly E. VERIFIED CUSTOMER
Service was slow. Some service reps seemed impatient and uninterested in the whole process of customer communication.
9/11/2023
Ben C. VERIFIED CUSTOMER
Thank you video much , I was reading satisfied for the work , start to finish!
9/10/2023
Everardo M. VERIFIED CUSTOMER
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9/10/2023
Llc S. VERIFIED CUSTOMER
Despite having scheduled an appointment the check-in time was 40 min. The oil change took about 2 hours. Awfully disappointed with the service.
9/10/2023
Joar G. VERIFIED CUSTOMER
The only thing I hope that you can change is the prices in your old system. It is very unsettling at first to be told of the very high prices of each service that my car needs. But I appreciate the staff reassurance that it isnt so. So if there’s something you can improve, pls update your system. Also, if I may add, in our previous toyota service place (in another state), they clean our car after each service. I miss that. I wonder if that can be a part of the service? ( just hoping). Anyway thank you. Overall other than the old system with inaccurate pricing, I am happy with the Service.
9/10/2023
Madeleine R. VERIFIED CUSTOMER
Robert was really nice and I felt my car was in the best possible hands. Thank you!
9/10/2023
Marsha M. VERIFIED CUSTOMER
This was my first time coming into Toyota and it was a little confusing until Robert helped me understand how things work at Toyota. He was genuinely kind and helpful
9/9/2023
Connor D. VERIFIED CUSTOMER
Excellent work, I'll definitely be coming back.
9/9/2023
Alejandro V. VERIFIED CUSTOMER
Muy buen servicio depablo muchas gracias
9/9/2023
Michael R. VERIFIED CUSTOMER
Thank you Tod Severson. Another good job. ????
9/9/2023
Kadyrbek S. VERIFIED CUSTOMER
Thank you so much!
I’m satisfied with the service provided me today.
Have a great weekend!
9/9/2023
Margaret H. VERIFIED CUSTOMER
Great service Pablo was AMAZING and very fast, friendly and communicative!
9/8/2023
Kandace I. VERIFIED CUSTOMER
Tod always goes 100% to make our experience easier and better quality. From calling and letting us know when to expect the vehicle to updates on progress being made, Tod is aware of what’s going on and communicates regularly. We enjoy coming to Toyota because of Tods friendliness and professionalism.
9/8/2023
John T. VERIFIED CUSTOMER
Friendly, professional and knowledgeable
9/8/2023
Claire W. VERIFIED CUSTOMER
Check-in process was quite long, can it be expedited? Thanks!
9/8/2023
David M. VERIFIED CUSTOMER
Alex was very nice. I am not sure why it is $195 for a simple oil change service.