Rachel was very helpful and friendly. Very nice and kept me up to date on work on my car. I appreciated that.
8/23/2023
Kathryn H. VERIFIED CUSTOMER
Rachel was wonderful!
8/22/2023
Jordan D. VERIFIED CUSTOMER
Andrea was fine. However I will never be back. I told Andrea 4 times that I ONLY wanted an oil change. Not only did the dealership conduct an inspection of my car without my permission, but I was asked to answer a survey at the end where I was shown pictures of my car, and it asked me to pay almost $600 for tire rotation and an air filter. Are you out of your freaking mind???? Andrea also admitted it’s policy now to force these questions and she doesn’t have a choice. Not only will I not be doing regular service at this dealership ever again, but I won’t be buying a Toyota in the future. Change your policy so you don’t drive off more customers with your low end sleezy mechanic policies.
8/22/2023
Mary M. VERIFIED CUSTOMER
Unfortunately, there was no coffee or any snacks. I had to go over to the Hampton Inn for a coffee. Was telling Todd that I wish you guys could give us a little box or bag with a donut and an iced tea in it. Would make such a difference. Especially since I had to be there for 5 hours. Thank you for considering this new idea
8/22/2023
Matthew H. VERIFIED CUSTOMER
Andrea was very helpful and was able to quickly respond to any questions I had. She was amazing!
8/21/2023
Armenco R. VERIFIED CUSTOMER
Keep on with the great work ????.
8/21/2023
Sean C. VERIFIED CUSTOMER
Robert is great ????
8/20/2023
Eddie O. VERIFIED CUSTOMER
Gracias por su trabajo
8/20/2023
James J. VERIFIED CUSTOMER
My car looks good
8/19/2023
Patricia V. VERIFIED CUSTOMER
I appreciated Alex being very forthcoming about the services needed versus recommended (not critical but on the radar). I didn’t feel pressured at all. Thanks, Alex! ????
8/19/2023
Karen R. VERIFIED CUSTOMER
Tod was kind & personable. His follow up was great!
8/19/2023
Sid A. VERIFIED CUSTOMER
Pablo was super helpful all around from Check in to pick up
8/19/2023
Silvia G. VERIFIED CUSTOMER
I like Rachel, she’s make me feel comfortable and I trust her ..
8/19/2023
Jaime S. VERIFIED CUSTOMER
Thanks Robert
8/19/2023
Barbara H. VERIFIED CUSTOMER
Check in was very delayed
I understand there were issues with a new system but I didn’t anticipate the delay
8/18/2023
Justin M. VERIFIED CUSTOMER
Pablo is awesome give him a tip and a raise
8/18/2023
Eric K. VERIFIED CUSTOMER
Alex was very helpful and easy to work with.
8/18/2023
Elizabeth H. VERIFIED CUSTOMER
Loved Rachel. Great attitude and customer service.