Alex was very friendly, Courteous and timely I. Getting the work done today. I was so impressed with him that I have decided to have Toyota put on new tires instead of Costco
1/3/2025
Fatima W. VERIFIED CUSTOMER
Pablo is the best! Very eager to help and very knowledgeable. He goes above and beyond to help out. Always!!!
Fatima & Bleu
1/3/2025
Jose Luis. VERIFIED CUSTOMER
Good
1/2/2025
Claudia D. VERIFIED CUSTOMER
Rachel is always helpful. We appreciate her help.
1/1/2025
Tim R. VERIFIED CUSTOMER
Extremely professional. Thank you
1/1/2025
Irene R. VERIFIED CUSTOMER
Very good
1/1/2025
Gary O. VERIFIED CUSTOMER
Excellent service.
1/1/2025
Karen R. VERIFIED CUSTOMER
I really appreciate the time Rachel takes to ensure all my questions are answered. She is very professional and ensures the customer has a positive experience every time!
1/1/2025
Marianne K. VERIFIED CUSTOMER
Rachel went above and beyond to help us get my son's truck fixed in a very short time so he could get back on the road. We brought it in between Christmas and New Years, and somehow, even with out of state parts orders, they got it done! Terrific service! Thank you, Rachel!
1/1/2025
Guillermo V. VERIFIED CUSTOMER
Friendly, knowledgeable and professional.
1/1/2025
Andrea L. VERIFIED CUSTOMER
Rachel Maseda does a fabulous job. She fixes up my car just right! She's friendly, gives me the information that I need, and keeps in touch with me about the progress of the work. No complaints at all!
12/31/2024
Cesar M. VERIFIED CUSTOMER
I am satisfied Rachael is the best thank you
12/31/2024
Boyd P. VERIFIED CUSTOMER
Rick Segovia does a terrifc job keeping me updated and informed during service and repairs and always makes me feel welcomed and valued as a customer. You're fortunate to have Rick Segovia as an employee! -Boyd
12/31/2024
William P. VERIFIED CUSTOMER
Service was provided with politeness and courteousness. I would have liked faster service than waiting 1&1/2 hours for a tire rotation, especially since I had an appointment, but I was able to do some work while waiting, so I can’t really complain.
Also, I would have liked more information about the tire rotation since the front tires were much newer than the rear tires.
12/30/2024
Jerry M. VERIFIED CUSTOMER
Service was prompt and pleasant. I was caught by surprise by the price of labor of $137 to replace a battery. I would be hesitant to use your service for this again. I would appreciate a more clear estimate ahead of time. Thank you Jerry
12/29/2024
Kenneth S. VERIFIED CUSTOMER
Since moving to Santa Barbara and having our car serviced here it has been very uneven as far as communication. This last experience went as best as it has been and yet when I got home and looked at the paperwork it stated I need to have the wheel that was replaced "re-torqued" after 100 miles. I'm confused (once again), why was this not pointed out to me and explained how this was to be done? Do I need to schedule another appointment? IT would have made sense to schedule this needed service right then. Now I have to call in for information that should have been simply supplied to me at pick up. Frustrated is how I describe how I feel often after having my car serviced at Toyota of Santa Barbara.
12/29/2024
Silvia R. VERIFIED CUSTOMER
Todo muy bien muy amables
12/29/2024
Justin G. VERIFIED CUSTOMER
I had my car serviced yesterday 12.27 when I picked it up my tire pressure light was on & I notified the technician and he advised me to “drive it a few miles and it should go away” clearly no precautions were taken for the safety of myself and my child. I drove it home & woke up to a completely flat tire. I had AAA come and tow my vehicle in to the nearest tire shop to which they notified me my tires were fine and it was negligence on the technicians behalf. Clearly the job was rushed.
12/29/2024
Robert L. VERIFIED CUSTOMER
Terrific!
12/29/2024
Karla R. VERIFIED CUSTOMER
This is now my second experience here, and both have been exceptional! I will continue to bring my Prius here.