Rachel not only makes dealing with unhappy car situations easy, but she’s very approachable and accountable. She called me before I could put checking in on the status of my car on my to-do list. She explained things well and made it feel like she was on my team for getting things right without any kind of upsell. She’s a very valuable employee!
10/15/2022
Jessica H. VERIFIED CUSTOMER
Robert is the best advisor I had at this location
10/15/2022
Ben C. VERIFIED CUSTOMER
Toyota is the best and works with Todd is always a pleasure. He always keeps me informed
10/15/2022
Patrice M. VERIFIED CUSTOMER
Thanks for the great service. Tod did a great job explaining repairs and the work was done quickly.
10/14/2022
Katya L. VERIFIED CUSTOMER
Robert was very professional and kind and answered all my questions about my vehicle. Thanks for a smooth service experience!
10/14/2022
Edie R. VERIFIED CUSTOMER
Robert was wonderful
10/14/2022
Nancy C. VERIFIED CUSTOMER
Mr Alex Cen is an asset to Toyota of Santa Barbara.
10/14/2022
Ariana R. VERIFIED CUSTOMER
Very helpful and concise thank you
10/14/2022
John D. VERIFIED CUSTOMER
Service advisor pleasant and helpful.
10/13/2022
Gabrielle B. VERIFIED CUSTOMER
It would be helpful if the times you quote for how long a service will take we’re more accurate. So, this isn’t a reflection on Alex - he was great! - just in general, Toyota tends to take much longer than they ever anticipate. It would be far better if you under promised and over delivered!
10/12/2022
Tod S. VERIFIED CUSTOMER
Tod was awesome
10/12/2022
Kathleen P. VERIFIED CUSTOMER
I had an awesome experience with Robert Anderson. He should be promoted. Just wanted to let you know that the guy who handed us the keys was busy playing games and didn’t even notice Brooks was just in front of him asking for the keys.
10/12/2022
Cliff P. VERIFIED CUSTOMER
I always bring my truck to Toyota. No place else seems able to do decent work. Justin, and now Forest always take really good care of me.
10/12/2022
Robert W. VERIFIED CUSTOMER
Both friendly and professional service from Forrest and the entire team
10/12/2022
Georgia J. VERIFIED CUSTOMER
I was very happy with the service and withTodd!
10/12/2022
Debbie R. VERIFIED CUSTOMER
I understand that delays can happen, however, I was told my car would be ready in 2 hours. I waited for 2 and 3/4 hours with no update. I finally went to find out when my car would be done and was told it hadn’t even been looked at yet. My appointment was for 1:45 and I did not leave until 5:45. If I had known it was going to take 4 hours, I would have made plans to leave and come back when my car was done.
10/12/2022
Akiko P. VERIFIED CUSTOMER
Thank you For picking up my truck and taking care of it!
I will definitely recommend to call and book with Rachel.
10/11/2022
Lucy S. VERIFIED CUSTOMER
Robert is an excellent worker very good with others and very efficient