Rachel is so personable and helpful . She is very good at connecting the dots about what has been done and needs to be done . I can ask her anything . You are lucky to have her .
5/22/2022
Sam T. VERIFIED CUSTOMER
Best service in SB
5/22/2022
Anne W. VERIFIED CUSTOMER
Great service management with Pablo
5/21/2022
Roberta M. VERIFIED CUSTOMER
Everything was very professional and courteous. The service was done in a timely manner. I was very pleased with the experience.
5/21/2022
Larissa N. VERIFIED CUSTOMER
Alex was really helpful and nice
5/21/2022
Mari C. VERIFIED CUSTOMER
Walked me through every detailed which I really appreciated!
5/20/2022
Susan L. VERIFIED CUSTOMER
Justin did a great job fixing my vehicle and has very good customer service, thank you Santa Barbara Toyota!
5/20/2022
Scott L. VERIFIED CUSTOMER
Please!
5/20/2022
Claudia V. VERIFIED CUSTOMER
Alex was very helpful, very attentive and nice!
5/20/2022
Rebecca H. VERIFIED CUSTOMER
All was fine as it always is. Rachel is great and I appreciate the courtesy and competence and ease. Real people doing a really good job. Thanks!
5/20/2022
John F. VERIFIED CUSTOMER
Todd Severson is great.
5/20/2022
Richard N. VERIFIED CUSTOMER
Keep up the good work Pablo and Augustine!! [=
5/20/2022
John M. VERIFIED CUSTOMER
All went well and in a timely fashion
5/20/2022
Nina W. VERIFIED CUSTOMER
took longer than expected or estimated
5/19/2022
Faustino L. VERIFIED CUSTOMER
Satisfied
5/19/2022
The Salvation. VERIFIED CUSTOMER
I really miss shuttle service.
5/19/2022
The Land. VERIFIED CUSTOMER
Tod provided excellent customer service! There was a mistake on what type of service was needed when the appointment was first booked, but Tod double checked the right service lights were on, which saved me the afternoon. Thank you Tod!
5/19/2022
RAY B. VERIFIED CUSTOMER
I came in for a 50000 mile service. Basically oil change and inspection. The last time I did this the cost was $110.50. Now you charge $170.50
Todd unsold me on flushing my break fluid. (Said it was recommended by Toyota. I check my service maintenance log book and it is not recommended) $159.00
Toyota unsold me on fuel additive and that is not recommended in Toyota manuals. $18.28
Toyota also charged $18.73 to clean my battery. Was not needed.
So I have been very happy with the service at Toyota. I understand there is new ownership. Unless you make this right, you have lost a loyal customer. ****-****-xxxx
5/18/2022
brooke e. VERIFIED CUSTOMER
Tod is accommodating and informative. He’s always understanding, getting my car back to me quickly before kids pick up for school. My only suggestion would be to bring back shuttle service. I put off taking my car in for so long because finding a way to and from the dealership and all day at work without a car, is just about impossible