I was incredibly impressed by the service I received today. From start to finish the team went above and beyond. Everyone was friendly, eager to help, and communicated clearly. My car was also serviced quickly, which I appreciated.
Special shout out to Pablo and the gentleman who checked me in, took pictures of my car, and helped get me set up!
3/27/2022
Robert C. VERIFIED CUSTOMER
Alex and the team were great!
3/27/2022
BEATRICE F. VERIFIED CUSTOMER
always a great experience with Tod!
3/26/2022
Lindsay R. VERIFIED CUSTOMER
He was thorough, informative, helpful, and a kind positive attitude.
3/26/2022
DEBORAH M. VERIFIED CUSTOMER
It was another recall:(
3/26/2022
Mark S. VERIFIED CUSTOMER
Fast, efficient, quality service
3/25/2022
Stephen F. VERIFIED CUSTOMER
The only thing I was disappointed with is that I had no ride home and so I called Lyft. I found out after that you offer vouchers for Uber. I asked if you would reimburse me and was told no.
I felt someone should have offered this voucher when I asked how long it would take and I told them I was not gonna wait 4 hours. When I asked if there was a shuttle he said no.
3/25/2022
VERONICA G. VERIFIED CUSTOMER
I had an excellent experience with Toyota of Santa Barbara.
Mr Reyna , my sales man was awesome, professional, knowledgeable and way to talk to. I would recommend friends and family to see Toyota of Santa Barbara ,?when considering buying a car.
3/24/2022
MARYANN L. VERIFIED CUSTOMER
Rachel was great! She fully explained needed repairs concisely and in an easily understandable way for someone - me - who doesn’t know a lick about cars. She provided suggestions on further repairs and the timing of same. All in all an excellent experience.
On a side note … any chance you can bring back shuttle service?
3/24/2022
Erin J. VERIFIED CUSTOMER
She's awesome
3/24/2022
Avery J. VERIFIED CUSTOMER
Quick and efficient process, Forest kept me well informed.
3/24/2022
Alissa G. VERIFIED CUSTOMER
Forest Creasy was great! Great customer service, thank you!
3/23/2022
Linda Y. VERIFIED CUSTOMER
Tod was fabulous very professional
3/23/2022
Doug B. VERIFIED CUSTOMER
Forest was excellent in every way - friendly, communicative, efficient, and helpful. I will definitely keep coming back to Toyota of Santa Barbara to have my Prius serviced. Thank you Forest!
3/23/2022
Judith W. VERIFIED CUSTOMER
I was very satisfied - Rachel was wonderful to work with and her folllow up appropriate and timely. She earned five stars!
3/22/2022
JOHN M. VERIFIED CUSTOMER
Thank you.
3/22/2022
Deborah C. VERIFIED CUSTOMER
Forest was great!
3/22/2022
Eric L. VERIFIED CUSTOMER
Thanks, Forest, see you in 5k or when they get my CC, whichever comes first ;-)
3/22/2022
Linda M. VERIFIED CUSTOMER
Alex was great. He made sure that the services that were needed were done.
3/22/2022
LEO C. VERIFIED CUSTOMER
Alex was friendly, precise, and helpful. Great service.