Tod was excellent. He had patience and explained all my questions. Very respectful and polite. You should be happy you have him . I would come back in when I’m looking for a new car.
12/6/2024
Armando R. VERIFIED CUSTOMER
As usual, always a pleasure working with Rachel, she keeps me updated and informed on status and service, my vehicle completion is always on time!
12/5/2024
Cynthia Y. VERIFIED CUSTOMER
Nothing but great things to say…!!!
12/5/2024
Bruce G. VERIFIED CUSTOMER
Tod provided great service. Professional in that he explained what was going to be done in detail and provided updates. Also very personable.
12/5/2024
Aaron Y. VERIFIED CUSTOMER
Basic service maintenance was done and appreciated. Minimal driving mileage (5,000 mi) was evaluated and basic service was done. Thank you!
12/5/2024
Patricia B. VERIFIED CUSTOMER
Always very friendly service. I feel valued as a customer every time I come in.
12/5/2024
Maxyne S. VERIFIED CUSTOMER
Alex listens and was pleasant and helpful.
12/5/2024
Charles L. VERIFIED CUSTOMER
Great service fast and easy.
12/5/2024
Michael G. VERIFIED CUSTOMER
Pablo is the BEST! I love this guy! Give him a raise TODAY! EVERY time I'm there, not only is he warm, friendly, fast and fun to work with, but he's ALWAYS helping the other service guys figure out the computer systems! HE IS THE BEST!
Seriously, don't lose him and GIVE HIM A MONSTER X-MAS BONUS!
12/4/2024
Patricia S. VERIFIED CUSTOMER
Pablo is Excellent
12/4/2024
William H. VERIFIED CUSTOMER
I am very satisfied with my first experience at Santa Barbara Toyota service dept.
12/4/2024
Anthony V. VERIFIED CUSTOMER
Received the best-in-class service from Tod. He greeted us immediately and walked us through the service plan very patiently. He listened to our maintenance inputs and quickly assessed and created the service plan. Afterwards, he patiently walked us through the work done, including a detailed explanation of costs. All with a friendly smile and a trust-based personality.
Tod delivered the best service-based care I have ever experienced! (I’m 63 years old). His personality is truly an inspiration for all of us.
12/4/2024
Beth B. VERIFIED CUSTOMER
Tod did a lovely job of communicating with me throughout the whole process. He made sure we both were clear on the expected work to be done and the issues that I raised. I love my car and Yan sold it to me two years ago and it has been the best experience every time I have brought it in for maintenance. It is the second “brand new” car I’ve owned in my 60 years of life and I can’t say enough nice things about the staff that I have encountered.
12/4/2024
Thomas C. VERIFIED CUSTOMER
Service techs are great
NOT SATISFIED THAT THE SERVICE CAMPAIGN IS NOT FIXING ALL THE PAINT ISSUES,
12/3/2024
Vicki D. VERIFIED CUSTOMER
He explained everything very well and answered all of my questions
12/3/2024
Randy K. VERIFIED CUSTOMER
Great service Tod!
12/3/2024
Misa N. VERIFIED CUSTOMER
Speedy, efficient, and very thorough. Thank you!
12/3/2024
Douglas R. VERIFIED CUSTOMER
Tod is the best! He takes good care of me and I 100% trust him