Robert shared the services to be performed and said he would try and have it ready by a certain time and it was ready prior to that time.
11/27/2024
Janet B. VERIFIED CUSTOMER
On arrival I pull up to the stop sign and waited ( I was there earlier than my appointment). I waited for someone to approach my car, nobody came. I thought maybe it was lunch break. Then a vehicle drove past me and got immediate service
I was furious
11/27/2024
Cynthia R. VERIFIED CUSTOMER
Rick did a great job! Thank you.
11/27/2024
Caitlin S. VERIFIED CUSTOMER
Robert was awesome
11/27/2024
Joe R. VERIFIED CUSTOMER
Excellent service!
11/27/2024
Danny W. VERIFIED CUSTOMER
Give Alex a raise
11/26/2024
Ruth J. VERIFIED CUSTOMER
Rick was great. He answered my questions and was very professional.
11/25/2024
Isabel F. VERIFIED CUSTOMER
Great customer service. Prompt service. Thank you so much
11/25/2024
Kathryn D. VERIFIED CUSTOMER
Robert is my favorite person I’ve worked with so far. Clear, quick, personable.
11/25/2024
David P. VERIFIED CUSTOMER
Okay. I’ll look for the survey
11/24/2024
Emile M. VERIFIED CUSTOMER
It doesn’t seem like this place cares. The culture is not customer first and that is sad. No wonder the reviews are so terrible.
11/24/2024
Diana R. VERIFIED CUSTOMER
Very pleasant and professional. Willing to answer all my questions.
11/24/2024
Victoria T. VERIFIED CUSTOMER
I made an appointment for 115. Simple service. I asked for a call to update me. I never received a call. I drove out at 5:15 and my service manager was defensive. Said he just got the paperwork. He proceeded to tell me that I have a battery that might be Bad air filter that needs replacing and that there's something inside my tire and I need a patch on my tire. I was shocked. Once again he told me five guys were sick the manager knows they're trying to get stuff together but I told him I'm driving for 30 days in this vehicle and am I gonna be OK? the worst service I've ever had. The worst dealership ever. It looks ghetto. Their seats are open stuffing coming out they don't wear uniforms just an absolute shameful dealership. They also don't vacuum or wash Window nothing. I am in the market for buying a new car. I consider the new Toyota. I will not buy or get service from this dealership ever again. And now I've gotta go find more service on Thanksgiving week to make sure that my tire isn't gonna blow and I die in some kind of accident. Goodbye Toyota.
11/23/2024
Caroline S. VERIFIED CUSTOMER
Great service, but it took a little longer than I expected to get a new key programmed. There was a nice place to sit in the sun on the deck while I waited.
11/23/2024
Lawrence P. VERIFIED CUSTOMER
Robert provided excellent service and was very helpful during my time waiting for the car to be delivered, I highly recommend him and his service Ito anyone looking for Toyota repairs.????
11/23/2024
Walter W. VERIFIED CUSTOMER
Pablo was friendly and cooperative even with an overload of appointments.
11/23/2024
Katie K. VERIFIED CUSTOMER
All good - thank you!
11/23/2024
Brad R. VERIFIED CUSTOMER
This is the second time I’ve made an appointment, been told my car would be ready at a specified time and the car not ready when told, no notification it would be delayed and had to call and leave a message asking when it would be ready, got voice mail, no one called me back then came to dealership and after 5 hours of you having my car it still wasn’t ready.