Pablo Vences was very personable and polite. Enjoyed interacting with him.
10/3/2024
Wyatt M. VERIFIED CUSTOMER
Every time I bring the truck in, everything is done right and in a timely manner!
10/3/2024
Harry P. VERIFIED CUSTOMER
Good service- no wasted time. Polite service rep-Gabe.
Snd my car is happy
10/3/2024
Mimi O. VERIFIED CUSTOMER
??
10/3/2024
Hai L. VERIFIED CUSTOMER
Give them all raise $$$
10/3/2024
Michel M. VERIFIED CUSTOMER
Tod’s the best !
10/3/2024
Cheri J. VERIFIED CUSTOMER
I was very appreciative that Pablo was able to get my service done earlier than I had originally planned. I received Excellent customer service!!
Cheri J
10/2/2024
Leah T. VERIFIED CUSTOMER
Alex was excellent! HE was so thoughtful, considerate, warm and friendly! He thought if everything my car needed and explained what needed replacing and why. Super great experience
10/2/2024
Micheal M. VERIFIED CUSTOMER
Rachel was amazing. Walked me through an unfamiliar situation with a supplemental repair under an insurance claim and kept me apprised the entire time.
10/2/2024
Marianne C. VERIFIED CUSTOMER
Very dissatisfied with your Goleta Toyota. I’ve contacted top people in Texas with my complaint and I’m sure you’ll be hearing about it
10/2/2024
Bryan R. VERIFIED CUSTOMER
Rick was direct and understood our problem and provided reasonable alternatives. It was a good experience. However, setting up the appt on line was difficult and cumbersome. To verify receipt, I had to call but service rep did not answer for 12 rings and could not provide a direct line to Rick. How bad is that? A one star for your facility’s phone system and staff training for knowing how to direct calls. They are the front line people representing SB Toyota for new customers and with labor charges by SB Toyota, I expected more.
10/2/2024
Jesus M. VERIFIED CUSTOMER
Excelente Work. Thank you
10/1/2024
Jean K. VERIFIED CUSTOMER
I was in and out in one hour. Service is always good!
10/1/2024
Ellen N. VERIFIED CUSTOMER
Robert was very polite. He kept me up to date about my car.
10/1/2024
Thomas Z. VERIFIED CUSTOMER
Robert was Awesome! Very Professional!
10/1/2024
Linda M. VERIFIED CUSTOMER
Rachel is always helpful competent friendly
10/1/2024
Sudheera N. VERIFIED CUSTOMER
Alex was able to get the service done and also able to get the recall done within the given time.Appreciate your help
10/1/2024
Leo M. VERIFIED CUSTOMER
I think that SB toyota should explain to customer that toyota recommens oil change at 10k, but give customer option to change early. I know toyota knows what there doing but I prefer 5k.
10/1/2024
John O. VERIFIED CUSTOMER
Friendly folks to represent the dealership.
9/30/2024
Meridith B. VERIFIED CUSTOMER
Rick, you are excellent at your job! Thank you! And a plus one for Pablo.
I really appreciate you fitting me in and waiving the initial inspection. Happy to support your business.