The team was quick, efficient and detailed.
Great job
9/26/2024
Barbara J. VERIFIED CUSTOMER
Fast and friendly service and I appreciated the suggestions regarding Items to be cconsidered for service. No pressure and with explination
9/26/2024
Bob Y. VERIFIED CUSTOMER
Excellent service.
9/26/2024
Josephine C. VERIFIED CUSTOMER
Thank You!
9/26/2024
Sheila W. VERIFIED CUSTOMER
Thank you Tod!
9/25/2024
Robert N. VERIFIED CUSTOMER
Rick is excellent in communication and very kind.
9/25/2024
Brandon S. VERIFIED CUSTOMER
I asked them at dropoff to place a new “RAV4 Prime” sticker (my was removed during a repair) on the back of my car and they didn’t do it. I was very clear about this request. I was very disappointed to see this hadn’t been done. It was such an easy thing to do.
9/25/2024
Walter G. VERIFIED CUSTOMER
Excellent service
9/25/2024
Alma R. VERIFIED CUSTOMER
Excelente servicio
9/25/2024
Joe C. VERIFIED CUSTOMER
Rachel was great
9/24/2024
Nolan R. VERIFIED CUSTOMER
She did not try and push any unnecessary costs on me, just did exactly what I asked for. Also I went on a run while my car was getting done and she let me leave my bag in her office. 10/10
9/24/2024
Laura H. VERIFIED CUSTOMER
Rachel really helped me out today when I was in a bind. She exceeded my expectations with her professional and caring attitude.
Please send her my thanks again. I got home by dinner time.
Laura
9/24/2024
Herbert H. VERIFIED CUSTOMER
Thanks for taking the time to fix / correct the items on the
back body panel and light.
9/24/2024
Alanna M. VERIFIED CUSTOMER
Tod is the best. I make sure to always schedule my appointments with him.
9/24/2024
Cecilia M. VERIFIED CUSTOMER
Todd is great
9/24/2024
Martha D. VERIFIED CUSTOMER
Excellent services!
9/23/2024
Deborah R. VERIFIED CUSTOMER
I was due for 20k service, but when I came in for 15k, the service rep requested a 20k service. Rep marked Saturday’s service as 25k. I asked to put my record back on track by recording this service as 15k or as “tire rotation only,” and neither could be done.
My appointment was for 8:45, and mechanic did not start on my car for an hour. Tire rotation took .5 hr, and charge was $112.75! I will not have this service performed at the dealership again!
None of this is the service writers fault, but this seems my only opportunity to complain.