Matt was super excellent in taking care of my emergency (cut tire) and Juan did a great job seeing it got done thru and thru in a very timely manner. Thank you Santa Barbara Toyota?????
5/29/2024
Rachel M. VERIFIED CUSTOMER
Rachel is the best
5/29/2024
Luz A. VERIFIED CUSTOMER
Pablo a very friendly, courteous helpful representative!
Would recommend very highly.
5/29/2024
Roy D. VERIFIED CUSTOMER
you failed , miserably....
I had an appt. for an oil change at 2.00..... left truck there at 11.30. at 4.30 , it still was NOT even started.... I left with my truck and NO oil change !!UNACCEPTABLE!!!!!
5/29/2024
Larry B. VERIFIED CUSTOMER
Courteous and on time
5/29/2024
Daniel Y. VERIFIED CUSTOMER
Job well done
5/26/2024
Gerard P. VERIFIED CUSTOMER
Excellent service:fast,efficient and friendly.
5/26/2024
James H. VERIFIED CUSTOMER
I was checked in quickly, the service was explained to me, and I was provided a realistic expectation of when the service would be completed. Good communication helped to ensure a great service experience. Thank you!
5/26/2024
Lance C. VERIFIED CUSTOMER
She was professional and timely.
5/25/2024
Amanda H. VERIFIED CUSTOMER
Robert provided quality customer service. Timely updates and clear instructions and expectations
5/25/2024
Satya K. VERIFIED CUSTOMER
Job well done thanks to Rick.
5/25/2024
Paul G. VERIFIED CUSTOMER
Tod was great. I was in and out quickly.
5/25/2024
Cameron C. VERIFIED CUSTOMER
First came in because I was told I didn’t need an appointment, but when I then drove in was told I did actually need an appointment. Then when I explained the issue saying I needed my battery tested, they proceeded to almost jump start my battery before being stopped by another worker. And finally when my car started actually being worked on, refused to help replace parts that were under warranty because I couldn’t find the receipt of the part even though all the necessary information was on the battery itself.
5/24/2024
Peter O. VERIFIED CUSTOMER
Pablo and team cheerfully responded and resolved the issues
5/24/2024
Theo H. VERIFIED CUSTOMER
Having 3 employees in the service area joking around with each other while customers are in queue waiting to have vehicles checked in so they can get to work isn’t a good look. I’m confident my next visit will be a bit more efficient:)
5/24/2024
Ben C. VERIFIED CUSTOMER
Todd always does a great job with my car ! Very happy. The
5/24/2024
James M. VERIFIED CUSTOMER
Robert make it easy to have my car done he said the next visit is in August thank you
5/24/2024
Michael A. VERIFIED CUSTOMER
Very courteous, service was done in a timely manner. He notified me she done, got paperwork and on my way. Very satisfied with the service.