Rick was great. The problem is the weather stripping on my driver side door window clicks and makes noise when I’m driving so annoying and sb Toyota says it’s normal. It is not and Toyota brand will not help me because Toyota Santa Barbara says it’s normal.
5/10/2024
Josef W. VERIFIED CUSTOMER
Rick is great with details. He listens to the customer.
5/9/2024
Lisa S. VERIFIED CUSTOMER
Thank you Gabe. You were so nice and accommodating. And you let me charge my car :)
5/9/2024
Tina B. VERIFIED CUSTOMER
Thank you! Juan was so helpful and went beyond satisfactory to make my first experience at SB Toyota excellent! I will highly recommend your dealership to my friends and family!
5/9/2024
Noe E. VERIFIED CUSTOMER
Pablo has excelent costum service,????????????
5/9/2024
Wendy V. VERIFIED CUSTOMER
Todd gave excellent customer service and I was completely satisfied with the care he showed to me and my vehicle.
5/9/2024
Delores D. VERIFIED CUSTOMER
Rick was patient, kind, and listened.
5/9/2024
Melisa I. VERIFIED CUSTOMER
Tod is the BEST. Top notch!
5/8/2024
Toshiro T. VERIFIED CUSTOMER
My advisor, Robert, was very helpful.
5/8/2024
Carlos R. VERIFIED CUSTOMER
Robert was kind, professional and knowledgeable about all services, good job Robert and Toyota of Santa Barbara!
5/8/2024
Marc A. VERIFIED CUSTOMER
Gabe was fine. Didn’t end up getting my truck serviced because it took too long even though I had an appointment. Waited for 2.5 hours, was told it probably wouldn’t be done for another hour even though I was initially quoted 1-2 hours for scheduled maintenance. Ridiculous service quality, never received a call informing me that it would take longer. I will never come back here or recommend Toyota of Santa Barbara for service or to buy a vehicle ever.
5/8/2024
Nancy L. VERIFIED CUSTOMER
It looks like I need to bring the car back. I keep getting a “window open” message. And there are no windows open. This started when I got home
5/8/2024
Douglas H. VERIFIED CUSTOMER
I wasn't updated about the completion time.
5/8/2024
Eli I. VERIFIED CUSTOMER
Rick was great, but I wouldn't mind speaking with a manager about a part of the process sometime. Some unnecessary grief could have been easily prevented by the technician. Thanks, Eli ****-****-xxxx
5/7/2024
Kimberly C. VERIFIED CUSTOMER
Great service..
5/7/2024
Tod S. VERIFIED CUSTOMER
Excellent Service
5/7/2024
Manuel B. VERIFIED CUSTOMER
Thank you Todd for everything you did.
5/7/2024
Margaret L. VERIFIED CUSTOMER
Excellent service.
5/6/2024
Mary N. VERIFIED CUSTOMER
Very friendly and help helpful.
My vehicle was ready in a timely manner
Thank you