None of my fluids were topped off, leaving some at the low level, and others in between low and high. I expect better from Toyota. If the fluids aren't even topped off on a 45,000 mile service visit, how can I trust that anything else was completed? I called the next day and left a message. I have never even received a call back. This leaves me feeling disappointed, and unable to trust service from Toyota Santa Barbara.
3/29/2024
Virgilina D. VERIFIED CUSTOMER
Rick is great. Highly recommend with friends.
3/29/2024
Zhenghan W. VERIFIED CUSTOMER
Tod is great.
3/29/2024
Jim H. VERIFIED CUSTOMER
Racheal was fantastic. Ordered the part and had the repair done the next day.
3/29/2024
Monica C. VERIFIED CUSTOMER
Robert was very helpful
3/28/2024
Susie S. VERIFIED CUSTOMER
Tod is the best! So thankful for his help with my vehicles!
3/28/2024
Andres A. VERIFIED CUSTOMER
Robert Anderson 2024
3/28/2024
Linda S. VERIFIED CUSTOMER
I was very disappointed with my service today. My appointment was for 8:15 and I arrived a little after 8:00. At 9:35 I went to see if my car was ready and was told they hadn’t even started working on my tire rotation.
This is completely unacceptable. I had a super busy schedule today and this did not help!
3/27/2024
Beau F. VERIFIED CUSTOMER
Quick and easy buying process! Best dealership I have ever dealt with!
3/27/2024
Rene G. VERIFIED CUSTOMER
Gabe Cardenas was very helpful and very professional. I really appreciated his service today.
3/27/2024
Michael B. VERIFIED CUSTOMER
A big thanks to the Service Team!
3/27/2024
Thu Xuan. VERIFIED CUSTOMER
Make good job !thank
3/27/2024
Howard B. VERIFIED CUSTOMER
Robert has been a great help I think as a retired Fire Chief this is the type of person I would want to hire and be on are team vast amount of knowledge is professional, and listens to every question you ask and he did a little research on my truck for me and found that the new tires and rims that I got would fit perfectly without having to spend more money on sensors great asset and thanks so much
3/27/2024
John N. VERIFIED CUSTOMER
Rob was courteous and helpful. Overall a positive experience.
3/27/2024
Vincent G. VERIFIED CUSTOMER
It took 4 hours and 20 minutes and I’m not even sure you changed the oil do better.
3/27/2024
Andrew G. VERIFIED CUSTOMER
Tod was great!
3/26/2024
Pamela E. VERIFIED CUSTOMER
Pablo was the very best I appreciated his ongoing communication. He was very detailed and assessment, and sharing what was expected, and the timeframe of when the car would be serviced and when it would be ready. Appreciate the video from the staff regarding the walk around the service technician. It was a great experience. Thanks everybody
3/26/2024
Doug L. VERIFIED CUSTOMER
Great experience. Tod was great. I was in and out in no time and greatly appreciate my schedule being accommodated.