Pablo is great and super friendly! I appreciate his hard work!
3/16/2024
Vickie M. VERIFIED CUSTOMER
Pablo was friendly and professional.
3/16/2024
Jesse M. VERIFIED CUSTOMER
Satisfied with your service, thank you
3/16/2024
Alexandra M. VERIFIED CUSTOMER
Thanks
3/16/2024
Basilisa E. VERIFIED CUSTOMER
Everything went smoothly
3/16/2024
Marlen V. VERIFIED CUSTOMER
Thank you!
3/16/2024
Andrea A. VERIFIED CUSTOMER
Everything was well done.
3/16/2024
Jason H. VERIFIED CUSTOMER
Robert was great especially in comparison to Rachel. She is awful. She made me hate Toyota of SB so much I delayed that airbag recall for years.
3/16/2024
Michelle G. VERIFIED CUSTOMER
I had a 7am appt and it was after 5 before I heard from anyone and then I was told the car would not be evaluated until the morning. The estimate was ridiculously high - 3 to 4 times the car’s worth. With no person touch conversation had no idea how to proceed. So decided to get a second opinion where I would be treated like a human and actually have personal interaction with the people working on my car. I’ve been a Toyota customer for years but recently the service has really sunk to a low. On another note when I called to ask what hours the service dept was open I was told this individual worked in sales, didn’t know and then hung up on me. Not a great experience at all.
3/16/2024
Anna G. VERIFIED CUSTOMER
Rachel was so kind excellent customer service extremely detailed and willing to listen to any concerns. She is a Gem
3/16/2024
Dexter H. VERIFIED CUSTOMER
Awesome service from Robert, thank you
3/15/2024
Paulette J. VERIFIED CUSTOMER
I appreciate Tod as my service writer. He always has made sure that my van is well taken care of and because of the expertise of your mechanics I have a vehicle that is well maintained.
3/15/2024
Jean A. VERIFIED CUSTOMER
Thank you Tod for your amazing service and above-and-beyond communication! This was my first time having to take my car to the shop for any major service, and I was so grateful that Tod was so clear and kept me updated on what was going on. I felt like I could really trust Tod with my car. Thank you so much!!
3/15/2024
Alberto B. VERIFIED CUSTOMER
Rick provided excellent service today. Friendly, professional, informative, above and beyond.
3/15/2024
Russell B. VERIFIED CUSTOMER
The video sent to summarize the findings on the multi point inspection was unintelligible. The in-person follow up informed that there were no issues, which was good news.
3/15/2024
Danuta B. VERIFIED CUSTOMER
Great service and advice
3/15/2024
Joanne L. VERIFIED CUSTOMER
Rachel was very helpful and kind.
3/15/2024
Jose G. VERIFIED CUSTOMER
Gracias a todos los amigos trabajadores de Toyota de Santa Bárbara. Todos son muy amigables y muy eficientes
3/15/2024
Rachel Z. VERIFIED CUSTOMER
Robert provided great customer service
3/15/2024
Matt R. VERIFIED CUSTOMER
Tod is an amazing service writer. He always goes above and beyond. Thank you