Great customer service and care of my vehicle was excellent. Thank you.
3/7/2024
Terre L. VERIFIED CUSTOMER
Please do not contact me. My only complaint is that I had to wait approximately 20 minutes to get a service representative to work with me. Which means I stood there. Now a very nice young man named Daniel, came up right away and wrote down the mileage. Check the car out and kind of registered it in. And then he told me somebody would be right with me. That's when I had to wait, and people that came in behind me got waited on before I did. So it's a small thing really. But I'm used to better service than that from you guys.
3/7/2024
Dan M. VERIFIED CUSTOMER
Thank you Pablo ????
3/7/2024
Jennifer D. VERIFIED CUSTOMER
Todd was excellent and we enjoyed working with him.
3/7/2024
John H. VERIFIED CUSTOMER
Robert was courteous, helpful, and had good follow-up.
3/6/2024
Jeremiah Nicolette. VERIFIED CUSTOMER
Rick was able to help me out & answer all of my questions, while
Maintaining a professional & friendly encounter. Rick went above & beyond to make sure I was satisfied!
3/6/2024
Dilling Y. VERIFIED CUSTOMER
Pablo is very professional!
Pablo is very polite!
3/6/2024
John B. VERIFIED CUSTOMER
I pulled my car out. You wanted almost $500 to replace a key/ remote. I got it done for $185 at a local locksmith.
3/6/2024
Marcia L. VERIFIED CUSTOMER
Thanks it went very well and Rick was pleasure to work with
Oh the fresh coffee was very good too .
3/6/2024
Hannah B. VERIFIED CUSTOMER
Very happy!!
3/5/2024
J Marlon. VERIFIED CUSTOMER
Was never contacted about what needs to be done with the car. Had to walk back to find out it was done already…
3/5/2024
Claire F. VERIFIED CUSTOMER
Tod was super friendly and helpful and was great to work with!!
3/5/2024
Susan H. VERIFIED CUSTOMER
Problem opening trunk after visit It seems the wiring was disrupted
3/4/2024
Lisa S. VERIFIED CUSTOMER
Rick was extremely professional and went above and beyond to provide excellent customer service. Thank you, Rick!
3/4/2024
Sandy F. VERIFIED CUSTOMER
He was excellent! Friendly and kept me informed. You are lucky to have him working at Toyota.
3/3/2024
Kent W. VERIFIED CUSTOMER
Tod was nice but after I picked my car up I drove it later that night and the check engine light came on again on the freeway. Which scared my wife thinking the car was not safe to operate correctly. I will have to call now on Monday and again drop my car off after work? So again Tod was professional but unhappy with having to make another trip back.
3/3/2024
Jorge C. VERIFIED CUSTOMER
Rachel is very nice and professional
3/3/2024
Susana S. VERIFIED CUSTOMER
“ A. “ ????????
3/3/2024
Pacific Pools. VERIFIED CUSTOMER
We appreciate working with Rachel! She’s thorough, communicative and works very well with her customers.