Robert Anderson impressed me as very self confident and lends synchronous receptivity between our interactions. Impressive is demeanor of patience and his intuitive command exhibited no pretense whatsoever. I feel very much assured knowing I will have afterthoughts that I will convey when I bring my truck in for our agreed appointment and his eye contact assure sincerity. Am I presenting my commentary with much verbosity; on the contrary I have expressed myself honestly. Additionally, may I extend appreciation to Matt Hass , great team management. Mike Young
2/23/2024
Meghan H. VERIFIED CUSTOMER
Rachel is an excellent in service!! Top notch!
2/23/2024
Katie H. VERIFIED CUSTOMER
Tod is great! Super helpful!
2/23/2024
Crispin B. VERIFIED CUSTOMER
Thank you, Tod!
2/23/2024
Peter M. VERIFIED CUSTOMER
Gabe is great! He gets me into the shop
And out, as promised. He keeps me informed about my car and what's coming up next.
A+ kind of fellow for sure
2/23/2024
Robert H. VERIFIED CUSTOMER
Mr. Segovia explained everything that the tech. Found wrong with my vehicle and also showed me photos of the damage. He was able to have the work completed expeditiously so I could make my other appointment. I will definitely return for service.
2/22/2024
Benjamin M. VERIFIED CUSTOMER
Thank you , Tod. Great service!
2/22/2024
Josue F. VERIFIED CUSTOMER
Very professional and communicated everything clearly.
2/22/2024
Cheryl F. VERIFIED CUSTOMER
Rick was very personable and thorough in discussing what I wanted done. He took the time to reviewed with me each item that was to be done and what I needed to have done in a timely manner to keep my car in good condition. I emphasized I want to keep my car forever, so I will pursue these
as my budget permits.
Cheryl F
2/22/2024
Susana D. VERIFIED CUSTOMER
I has a 915 appt and was asked to leave my vehicle all day without a temporary replacement. I had to message at 430 pm asking when my car would be ready and I was told it hadn’t been looked at and if I could leave it overnight. I said no as I had to pick up my children and that I would pick it up at 530. I showed up to pick it up and was told they decided to look at it. This was very frustrating as I had already made it clear I needed my vehicle to get my children from school and due to having to wait for it I was almost late to pick up my children.
2/22/2024
Abigail B. VERIFIED CUSTOMER
Robert is awesome! So easy to work with, friendly, and helpful!
2/22/2024
Signe M. VERIFIED CUSTOMER
Rick was so nice and patient, he answered all my questions. I’m completely satisfied with the service I received from Rick. A 10!
2/21/2024
Janet L. VERIFIED CUSTOMER
Super service! Thanks for fitting us into your schedule on such short notice!
2/21/2024
Jeremy F. VERIFIED CUSTOMER
Thank you Tod for being very communicative about the status of my vehicle.
2/21/2024
Rebecca C. VERIFIED CUSTOMER
My attendant was good with the paperwork, but he knew less about cars than I do and I'm a woman. This made it difficult to discuss my car issues with him
Also, today was my first visit to Toyota in two years and I noticed there's been a significant decrease in professionalism with the check-in staff. It felt more like I was going through a drive-through burger restaurant, then being helped with my car. My attendant didn't work with me directly instead together we selected options from his computer screen. Lastly, all the check-in employees had super casual., sloppy attire.
2/21/2024
Michael K. VERIFIED CUSTOMER
Robert was friendly. He answered by questions. He did good work and fixed my problem. He took my no to other replacements without any high pressure sells to buy the parts. I thought he was very professional and efficient! I hope to have him do my next oil change. Thanks!
2/21/2024
James D. VERIFIED CUSTOMER
Pablo was great. good communication. took longer than anticipated for basically an inspection, but that’s not his fault. happy to deal with pablo again.
2/21/2024
Devani P. VERIFIED CUSTOMER
I was quoted at beginning and then at end given a large quote. Suggestion would be to give total before work is done. I was also given the wrong closing time by your phone customer support and almost wasn’t able to pick my car up.