Rachel has been very helpful through this whole process, explained everything well. Thanks!
2/7/2024
Josef W. VERIFIED CUSTOMER
Alex is great. The parts prices are not good. How can you charge the same for off market and OEM brakes?
2/7/2024
William D. VERIFIED CUSTOMER
Pablo is right on it. Everything went great. Nice waiting area too!
2/7/2024
Jenny G. VERIFIED CUSTOMER
Tod was very helpful! Always appreciate his work!
2/6/2024
Nicanor C. VERIFIED CUSTOMER
Rick provided excellent customer service and he was able to help us with our needs.
2/6/2024
Scott V. VERIFIED CUSTOMER
Thank you. Well done.
2/6/2024
Yingying F. VERIFIED CUSTOMER
Good experience!
2/6/2024
James J. VERIFIED CUSTOMER
They did a good job and they got done quickly.
2/6/2024
Bryan F. VERIFIED CUSTOMER
Excellent customer service
Professional and a good listener
2/5/2024
Theron P. VERIFIED CUSTOMER
Rick provided excellent customer service. He was friendly, provided clarity regarding the needed service, and ensured our vehicle was ready prior to his estimated completion time. We'll continue to bring our vehicle to Santa Barbara Toyota as a result of our experience with Rick. Rick is our service advisor going forward.
2/5/2024
William D. VERIFIED CUSTOMER
Appreciated your organized process. Pablo did a fine job getting me through the recall process. Thank you.
2/4/2024
Richard B. VERIFIED CUSTOMER
Excellent service & customer service from Pablo and the team - from check in to check out. They really make you feel that you can trust them. Thank you so much. Rich Block and Tracy Pfautch
2/3/2024
Francesca C. VERIFIED CUSTOMER
Pablo was very courteous and helpful in the service of my car. Thank you.
2/3/2024
Nancy K. VERIFIED CUSTOMER
Thanks, Alex for your help with my service.
2/3/2024
Garry P. VERIFIED CUSTOMER
Rachel is the best!
2/3/2024
Amy D. VERIFIED CUSTOMER
Alex was very personable and professional.
2/3/2024
Jacqueline L. VERIFIED CUSTOMER
Excellent service, courteous, efficient. Very nice ast process. Loved the Uber voucher touch. Staff was very helpful and professional,
Jenny was great! Good job, Toyota!
Thank you!
2/3/2024
Joan H. VERIFIED CUSTOMER
Pablo did a great job!
However, The service person missed identifying the bad turn signal bulb which I noticed as I was driving off the lot. The cost of $140 to replace an $8 bulb is ludicrous.
2/2/2024
Bruce C. VERIFIED CUSTOMER
Rick is great. Very knowledgeable, helpful, and pleasant to work with. Look forward to him being my service advisor for a long time !
2/2/2024
Hope B. VERIFIED CUSTOMER
Gave was very helpful, knowledgeable and friendly.