It was well handled. She kept me informed while I waited. Very much appreciate the curious and professional service.
12/23/2023
Anthony C. VERIFIED CUSTOMER
Tod did an incredible job!
12/23/2023
Isabel P. VERIFIED CUSTOMER
Rick helped me to answering my questions and he explained very well about my car problems. He was friendly y very patient
12/23/2023
Tod S. VERIFIED CUSTOMER
Excellent service
12/23/2023
Andrea L. VERIFIED CUSTOMER
I don’t know who Jenny Prado is, but the service and assistance I got from Tom (the GM) and Brannon in Finance was wonderful!! Thank you for making this transition from my lease to owning my C-HR a pleasant experience. ????????
12/23/2023
Dane P. VERIFIED CUSTOMER
Gabe and his Colleagues provided great service in a timely fashion.
12/22/2023
Peter D. VERIFIED CUSTOMER
i think checking brakes for wear should be a free service like every other in shop in town
12/22/2023
Elaine H. VERIFIED CUSTOMER
I always appreciate how efficient, friendly, and helpful everyone is at this dealer. They explain everything and are super friendly & polite. I appreciate the Uber voucher too.
12/22/2023
Colleen R. VERIFIED CUSTOMER
Woukd be nice if wait time woukd be less while vehicle is being serviced but I am happy that you do a thorough service.
12/22/2023
Tomoyuki I. VERIFIED CUSTOMER
He was great !
12/22/2023
Brian P. VERIFIED CUSTOMER
She was patient and courteous. Thanks!
12/22/2023
Carrie A. VERIFIED CUSTOMER
I had made an appointment for 12:45.
I waited over 4 hours to have my Truck
have a routine service. I was never notified of the delay
Never have I waited so long!
After the service my truck smelled terrible!!
Like human sweat and food.
I am so disappointed that I will never return to Toyota
Of SB again for service.
12/21/2023
Omar M. VERIFIED CUSTOMER
They delivered my car to me just as I left it after I got home, I made quite a few calls and I was never able to contact them the next day, keep dialing and they told me they would call me and I am still waiting for the call. something quite unpleasant. They say they are busy as if only they work in this world.????????????????????.
12/21/2023
Kyle C. VERIFIED CUSTOMER
Tod was great to work with, props to him. But being charged for $210 for a diagnostic, and given a quote more than double for the repairs what someone else quoted me at makes me less than satisfied. I only brought it here Tuesday night so my vehicle would be somewhere where it could get fixed if it didn’t start again, but with those prices should have heeded others advice and never gone to a dealership for repair. Will not be making that mistake again.
Again, Tod was great, and I’m sure you have rationale for your pricing. Not offended or upset, but I will not be returning.
12/21/2023
Hector R. VERIFIED CUSTOMER
Great job guys
12/21/2023
Doug P. VERIFIED CUSTOMER
Thanks for your help
12/21/2023
Maricel C. VERIFIED CUSTOMER
Tod was very helpful and efficient. It's a pleasure working with him!
12/21/2023
Georgina S. VERIFIED CUSTOMER
Excellent service!
12/21/2023
Ruben G. VERIFIED CUSTOMER
The guy who help me was so polite but I forgot his name
12/21/2023
Marianne G. VERIFIED CUSTOMER
You're very professional and it's a pleasure to have your team service our Highlander.