I adore Rachel. She’s direct, efficient, attentive to detail, and she makes me smile when she talks.
12/1/2023
Juliette C. VERIFIED CUSTOMER
Thank you!
12/1/2023
Sheila W. VERIFIED CUSTOMER
Rachel is great. Top marks
12/1/2023
Francisco B. VERIFIED CUSTOMER
Very good customer service
12/1/2023
Leslie J. VERIFIED CUSTOMER
Thanks. Great work!!
11/30/2023
Azael P. VERIFIED CUSTOMER
Great job Rick, thank you very much for all your help.
11/30/2023
Daniel A. VERIFIED CUSTOMER
Rachel did a great job and respected my requests and budget.
11/30/2023
Paul F. VERIFIED CUSTOMER
I will never service my cars at Toyota of Santa Barbara again.
11/29/2023
John D. VERIFIED CUSTOMER
Gabe was awesome
Thank you
11/29/2023
Michael W. VERIFIED CUSTOMER
Rob ia a best Service Writer
Very good material for a Manager
I have 3 Toyota cars and will always
request His assistance ????
11/29/2023
Jason A. VERIFIED CUSTOMER
Tod did a great job
11/29/2023
Dan B. VERIFIED CUSTOMER
Stellar service manager
11/28/2023
Dana W. VERIFIED CUSTOMER
Tod was a great help. I had a break light that was intermittently going on and he was able to get me in with very little notice so that we could solve the problem. Problem solved!
11/28/2023
Maryanne C. VERIFIED CUSTOMER
Rachel was professional and friendly!
11/28/2023
William F. VERIFIED CUSTOMER
Rick was great
11/28/2023
Jeff S. VERIFIED CUSTOMER
First, Gabe was fantastic. The unfortunate and frustrating part was my sticker on our Cross had 26,000 miles on it which for me meant bring it in close to thy mileage. When I arrived on Friday morning, I was told that since the vehicle is over 25K miles, it was no longer covered on the Toyota Care Plan. I wish your team would have pointed this out back in September and definitely put up a sticker reminder that had 25K. I then opted for the recommended tire rotation (Gabe’s recommendation). He asked me who quoted the $57 price. I had no clue since I never requested a rotation when I scheduled the service appt. Gabe had to refer to the service manager which I thought was strange. I feel like SB Toyota Service department dropped the ball on our vehicle and would like to hear back from you.
11/27/2023
Kevin S. VERIFIED CUSTOMER
Easy in, easy out. Like that you Confirm the appointment the day before with a phone call.
11/26/2023
Cecilia P. VERIFIED CUSTOMER
To expensive now!
11/26/2023
Allison H. VERIFIED CUSTOMER
Alex was very helpful and knowledgeable. He kept me informed all along the way.