My appointment was canceled for the second time. Such a waste of time!
2/14/2025
Melissa C. VERIFIED CUSTOMER
Joe was amazing and went out of his way to take care of us. We appreciate all he had done for us and look forward to working with him again.
2/14/2025
Brian L. VERIFIED CUSTOMER
Glenn was amazing, as was the guy in the parts shop. Great experience and will return.
2/14/2025
Vanessa R. VERIFIED CUSTOMER
Peter is always so polite and respectful. He’s very transparent and makes me feel really comfortable Having the technicians there handle my car.
2/14/2025
Alice C. VERIFIED CUSTOMER
Very helpful and honest
2/14/2025
Sergio V. VERIFIED CUSTOMER
Leave my car whole day... you guys found nothing, and yet my car doesn't start next day.... frustrating ,, my car still on warranty, 7000 miles....
2/13/2025
Ronald H. VERIFIED CUSTOMER
Great service and helpful.
2/13/2025
Sun City. VERIFIED CUSTOMER
Peter was extremely good and helpful
2/13/2025
Christian Z. VERIFIED CUSTOMER
Good service experience
2/13/2025
Neal Alan. VERIFIED CUSTOMER
We always look forward to bringing in our 4 cars to Mustafa. He is very pleasant, competent, and communicative. We always trust what he tells us needs to be fixed on the car. Mustafa’s personality and work ethic are what we are sure that Toyota would like in all its employees.
2/13/2025
Socorro L. VERIFIED CUSTOMER
Thank you Noel for keeping me updated with my truck's progress.
2/13/2025
Helen L. VERIFIED CUSTOMER
Sorry, not now maybe in the future
2/13/2025
Marcia L. VERIFIED CUSTOMER
Everything was great! Thank you!
2/13/2025
Hilda P. VERIFIED CUSTOMER
Thank you for assisting today as a walk-in . Heidi was very professional and great costumer service. Thank you NT
2/13/2025
Jennifer M. VERIFIED CUSTOMER
The service advisor did a great job , however i do not agree in how toyota of northridge handle his service department . During my visit , it was discovered that my vehicle had a flat tire , right away the service advisor suggested that a brand new tire needed to be purchased because according to your mechanics this tire was " unpatchable " . Of course i declined the offer and i proceed to take my vehicle to a well known tire service center that clearly remarked that the tire was patchable and that there was not risk associated . i understand that it is a business and a profit needs to be made , however is not right to lie to the customer about an issue that clearly has other more affordable options . This is not the right way to conduct business .
2/12/2025
Ellen S. VERIFIED CUSTOMER
As always, I had very good service
2/12/2025
Hetor E. VERIFIED CUSTOMER
Gabriel González was very professional and knowledgeable. Had me in and out ASAP. Went over some concerns I had and was able to help me and guide me. I would recommend to go to him for any issues, he will know how to help you.
2/12/2025
Kim G. VERIFIED CUSTOMER
Friendly, efficient, great at keeping me informed.