Gabriel was extremely friendly and helpful. It’s my first time coming to this location. I’ll definitely come back for future services my car needs.
2/3/2025
Therese R. VERIFIED CUSTOMER
Thank you for your help. Gabriel was very informative and good
2/3/2025
Charina S. VERIFIED CUSTOMER
Gabriel was great and pleasant.
2/3/2025
Jose G. VERIFIED CUSTOMER
Muy buen servicio rápido muy amables excelente servicio
2/3/2025
Huynh T. VERIFIED CUSTOMER
Great advisor. Highly recommend him to help you with your toyota
2/2/2025
Felipe H. VERIFIED CUSTOMER
Courteous person
2/2/2025
Adriana C. VERIFIED CUSTOMER
Antony is always very courteous and knowledgeable.
2/2/2025
Primo C. VERIFIED CUSTOMER
I cannot thank Mustafa enough for his professionalism and straight talk about the repairs regarding my 2008 Toyota Camry. His customer service skills are excellent and his customer facing demeanor makes him very approachable when dealing with difficult and often times expensive repairs. He is a true asset to the Toyota Service Team. As a long time customer of Northridge Toyota, his style of customer professionalism is one of the reasons why I have remained with Northridge Toyota for so
long.
2/2/2025
Georgiana H. VERIFIED CUSTOMER
Pete is amazing!! I've been coming to Toyota Northridge for four years and he is the only one I met that broke everything down when it came to the services I needed and even showed me pictures and videos. He is an amazing person and I only want him to be my service person. You can tell he loves his work and his customers. His passion shows and I am super appreciative of his expertise! Toyota Northridge is lucky to have a man like him!
2/2/2025
Onur B. VERIFIED CUSTOMER
Everything was great. One quick comment: I received an SMS about my vehicle's check-in being completed 10-15 mins after I left the vehicle for the service. That SMS read that I'd be followed up with multi-point check results very shortly. That follow up came 2 hours later, right before I picked up my vehicle. 2 hours is a bit long for a short follow up. There were some recommended items on the list I was given, and it would have been good to get some of them done today. I did not want to wait for extra 3-4 hours and spend all day at the dealership, so skipped them all. I believe it would have been nicer to get multi point results sooner (not 2 hours after), so that I could have approved some of them while I was waiting and planned for the rest day. This is not a big issue, but just wanted to share if you are looking for any improvements in your service
2/2/2025
Edison B. VERIFIED CUSTOMER
Excellent service right on time!
2/2/2025
Mark B. VERIFIED CUSTOMER
Jeff was great!
2/2/2025
Lisa D. VERIFIED CUSTOMER
Excellent customer service.
2/2/2025
Joan B. VERIFIED CUSTOMER
The service is always top notch and I did a trade in yesterday
Than you
2/1/2025
Gregg B. VERIFIED CUSTOMER
Anthony is always great to work with. He is always direct to the point and does not try to sell services that are not needed. He also have a very pleasant personality.
2/1/2025
Paul H. VERIFIED CUSTOMER
All around great work.
2/1/2025
Claudia D. VERIFIED CUSTOMER
Trevor is awesome! Helpful, accommodating as well! However, when I left Toyota I noticed my dashboard said “No Message” on it and NOW I have to go back to fix it!! This is very annoying and time consuming!
2/1/2025
Sandra S. VERIFIED CUSTOMER
Northridge did everything I had asked about
2/1/2025
Veronica R. VERIFIED CUSTOMER
Service was great, and also the gentleman who helped me was very polite and helpfulMustafa Nessari