Joe was amazing, we talked through the full service being performed today, what will be due in future services and he explained everything in great detail. He is consistent every visit in being welcoming, professional and thorough.
3/7/2025
Teresa R. VERIFIED CUSTOMER
I was very satisfied with the service that I received from Gabriel. He was so nice and personable. I trusted him and felt like I was in good hands. Gabriel is a definite asset to your company. If I had to go in again, I would request Gabriel. Thank you!
3/7/2025
Adriana A. VERIFIED CUSTOMER
Jeff was great.
3/7/2025
Inge M. VERIFIED CUSTOMER
Thank you for the kind and professional customer service.
3/7/2025
Recina W. VERIFIED CUSTOMER
Glen very good Service Provider my Toyota Prius c ,his friendly , respectful , accommodating customer service very well ,,offered necessary service for my car, hear and understand my next thing to for my car maintenance.
3/7/2025
Diedrich R. VERIFIED CUSTOMER
Trevor Riley was very personable and I was completely confident that my Toyota RAV4 was well taken care of throughout my whole service! Thank you!
3/7/2025
Maria A. VERIFIED CUSTOMER
Heidi was fantastic
3/7/2025
Kimiaki C. VERIFIED CUSTOMER
Jeffrey was great once he was able to get to me. But, I waited for nearly 20 minutes in my car when I got there as he was busy with his earlier customer. It maybe because I was early for my appointment but there were other service people available that walked by but they said Jeffrey was assigned to my car. Your process needs to improve so that if someone is busy and customers are waiting, others need to step in. I saw many other customers who arrived later than me get serviced ahead of me. I attribute this entirely to your process vs Jeffrey.
3/6/2025
Yasmin C. VERIFIED CUSTOMER
Very professional and helpful service
3/6/2025
Edgardo R. VERIFIED CUSTOMER
Great job Renato ????
3/6/2025
Mike L. VERIFIED CUSTOMER
Mustafa always keeps his promise by completing the service on time.
3/6/2025
Bruce N. VERIFIED CUSTOMER
Noel is a blessing in Toyota because he prioritizes customer needs and services,he’s professional at all times and patient with customers,has great customer care skills.Thank you Noel for the wonderful services.
3/6/2025
Emad M. VERIFIED CUSTOMER
Heidi Buchanan the best
3/6/2025
Ashley M. VERIFIED CUSTOMER
Answered questions, checked in with me providing updates and got me put in less than 2 hours.
3/6/2025
Sarah N. VERIFIED CUSTOMER
Thank you for great work your did
3/6/2025
Saul A. VERIFIED CUSTOMER
Quick and very well detail service.
3/6/2025
Mathew G. VERIFIED CUSTOMER
Was quoted 1 hr 30 for the service but it ended up taking over 3 hrs. All that was done was an oil change and tire rotation. Was not even notified that I was gonna take longer than expected. Absolutely ridiculous.
3/6/2025
Hea L. VERIFIED CUSTOMER
Keep up the good work, thanks
3/6/2025
Fabian L. VERIFIED CUSTOMER
Trevor was phenomenal to say the least. It was my first time bringing my truck to Northridge Toyota, and he made the process absolutely seamless. He also had a good sense of humor and made me feel at ease with the whole process. Trevor will be one of the reasons to why I would continue bringing my truck to Northridge Toyota as there was a trust factor and I felt 100% confident and comfortable throughout the whole process of my truck being there. I hope management commends Trevor as hard work and honesty is something hard to fine in this day in time.