Very much appreciated all your help with my Toyota C-HR!
1/23/2025
Tien Y. VERIFIED CUSTOMER
Noel was very helpful and efficient when diagnosing and repairing a problematic noise coming from my left rear shock. But unfortunately the repair has made a new louder rattle noise from the left rear shock.
1/23/2025
Evangeline V. VERIFIED CUSTOMER
Thanks Glenn
1/23/2025
Alexander W. VERIFIED CUSTOMER
I dropped my car off in the morning for a recall. Gabriel said he’d call me later in the day to let me know what was going on. By 5:00pm, I still hadn’t gotten a call. So I called the dealership and they couldn’t find Gabriel. I spoke with someone else who told me to come and pick up my car. I came in right away and after waiting about 5 minutes for a few service advisors to finish talking to each other about a trip to Japan, one of them acknowledged me. He said no repairs were done on the vehicle and it would need to be brought back in, though he didn’t know when. It’s now been another day and I still haven’t heard from Gabriel about the status of my car. My previous service advisor, Katy, was great. I’m not sure why they changed my person, but this is awful service and I have no idea what’s going with getting this recalled airbag taken care of. I would love it if someone could reach out to me with answers. This survey email is the best customer service I’ve gotten in a while.
1/23/2025
Francisco T. VERIFIED CUSTOMER
No, the fantastic person in general well observe what the truck needs and very well and customer service
1/23/2025
Marlyn Bette. VERIFIED CUSTOMER
Excellent work
1/23/2025
Melinda R. VERIFIED CUSTOMER
Heidi was so friendly and down to earth. She immediately made me feel like I was an old friend and I trusted her opinion completely. Top notch customer service.It was a very enjoyable experience.
1/22/2025
Miguel B. VERIFIED CUSTOMER
Very helpful
1/22/2025
David R. VERIFIED CUSTOMER
I got clear answers to my questions and was very friendly, will always come back to Northridge Toyota
1/22/2025
Theodora K. VERIFIED CUSTOMER
Anthony was fantastic!
He listened to my concerns, and showed that he cared about my situation, which is a very common place to be these days with our community and lived ones being affected by fires.
I am truly grateful for Anthony 's empathy and understanding of limited financial capabilities right now
He gave me sound advice and helped me decide what is beat right now.
1/22/2025
Jan M. VERIFIED CUSTOMER
Great service! Thank you.
1/22/2025
Betty C. VERIFIED CUSTOMER
Jeff is a fantastic service rep
1/22/2025
Jennifer B. VERIFIED CUSTOMER
Amazing service as always!
1/22/2025
Elena S. VERIFIED CUSTOMER
Thank you
1/22/2025
Aga F. VERIFIED CUSTOMER
Very satisfied with the service
1/21/2025
Milan B. VERIFIED CUSTOMER
Another great interaction with Glenn
1/21/2025
Jose H. VERIFIED CUSTOMER
Expelen service geacias
1/21/2025
Gladis S. VERIFIED CUSTOMER
Everything was good!
1/21/2025
Magdalena D. VERIFIED CUSTOMER
He did excellent job! Thank you!
1/21/2025
Maksym H. VERIFIED CUSTOMER
Everything went quickly in the specified time did not have to wait long as always on top thanks a lot of company. Special thanks to Jeffrey L Johnson.