I honestly am very happy and satisfied every time I take my vehicle get serviced. My service advisor is extremely helpful and always answers my questions.
3/11/2023
Corazon T. VERIFIED CUSTOMER
Job well done
3/11/2023
Craig G. VERIFIED CUSTOMER
Totally satisfied with Katy… however, I was surprised that the technician I did not secure my front floor mat per safety instructions, mays were totally unsecured
3/11/2023
Tim F. VERIFIED CUSTOMER
Quincy was great
3/11/2023
Shah J. VERIFIED CUSTOMER
Daphne’s had me wait for 25-30 minutes outside. I was waiting to be checked in. Eventually I went in and req another employee. Then , after 2 hour of waiting, asked status of my car. It seems the concerned person had gone to lunch and my car was already ready and waiting! Daphne was very unprofessional and unpleasant. Did not have a pleasant experience and to top it all the service was too expensive!
3/10/2023
Mark G. VERIFIED CUSTOMER
I'm extremely grateful for the service from Daphne Lunn. Her expertise and reassuring skills make it a reason to keep coming back. Thank you so much for the service!
3/10/2023
Bill M. VERIFIED CUSTOMER
Quicker than I thought. Friendly service
3/10/2023
Carlos G. VERIFIED CUSTOMER
Gil Yee provided me with excellent communication and delivered great customer service. He was fast and efficient . I will return and continue to service my vehicle for years to come.
3/10/2023
Judith R. VERIFIED CUSTOMER
Glenn is a real gentleman and very nice to work with. He made sure that I had a ride home and a ride back to your place of business. You are lucky to have him working for you at Northridge Toyota.
3/10/2023
Njeri N. VERIFIED CUSTOMER
I appreciated the attentiveness of the service department and the ease at which my issue was resolved. They did not give me the runaround concerning the manufacturer warranty. I will be back for my service needs.
3/10/2023
Kirk M. VERIFIED CUSTOMER
She's quite knowledgeable, professional and patient. I'd be happy to respond to the survey.
3/10/2023
Alan W. VERIFIED CUSTOMER
Every time I say I have an issue You say there is not. But then I am still experiencing the same problem when I drive my car the next day
3/9/2023
Antonina O. VERIFIED CUSTOMER
I was told that fee will be covered and i got to pay 200$
3/9/2023
Christopher C. VERIFIED CUSTOMER
He was great
3/9/2023
Mahtab G. VERIFIED CUSTOMER
Anthony was great!
3/9/2023
Jan M. VERIFIED CUSTOMER
The young lady that helped me was so professional, thoughtful and helpful. She really went over and above helping me. The gentleman that greeted me in the parking lot was nice also, also, as was the gentleman sitting next to the young lady that helped me with a question. Working in HR for years I recognize good employee’s that are patient and helpful. A very pleasant experience.
3/9/2023
Chris L. VERIFIED CUSTOMER
KATY WAS GREAT !
3/8/2023
Paul B. VERIFIED CUSTOMER
Knowledgeable àñd fríeñdly this guy cóúld rún the show sómeday.