The service advisor saw my cars problem and did not stated in the service form instead maid seemed like I was wrong to take the car in for correction. He called me and said " your car is fixed it was a software issue but, stated in the service form nothing was wrong with my car.
1/9/2023
Luis P. VERIFIED CUSTOMER
Very profesional
1/9/2023
Jerry E. VERIFIED CUSTOMER
I would like to have Luis all the time for my service advisor
1/9/2023
Richard D. VERIFIED CUSTOMER
I was happy with my experience.
1/9/2023
Hala D. VERIFIED CUSTOMER
My dashboard was not reset to my time date mpg etc. it is still on the setting technician uses to check what car needs. I called my service guy and left message asking how i can turn it off and i have not received a call back. Also i came a little early yet 2 cars behind me were helped first and one on other lane. I understand appointments but take cars as they come in regardless of being a few mins early. I figured i would tey your location since closer than westlake but i will go back all the way to westlake. They are efficient, was my car and communicate better and especially return their calls promptly. Also since bringing it in now everytime i turn off car it says check back seat. I should not leave my service with more issues than i came in with!!
1/9/2023
Beatriz D. VERIFIED CUSTOMER
Wonderful
1/8/2023
Juan R. VERIFIED CUSTOMER
Daphne was amazing, she made everything so easy.
1/8/2023
Rina A. VERIFIED CUSTOMER
The boy who receives it is very professional. I have no complaints about him. He is very good at his work, very professional. . but the mechanic made the car worse for me, it's making noises that it didn't make before and the light for which he was fixing it came back on the screen. I am very sad this time I am not happy.
1/8/2023
Samuel K. VERIFIED CUSTOMER
Thank you Jeffrey. I look forward to having my car serviced at Northridge Toyota once again. Thanks!!
1/8/2023
Joe C. VERIFIED CUSTOMER
Daphne provides excellent service that is both timely and comprehensive.
1/8/2023
Mauricio R. VERIFIED CUSTOMER
Daphne's crystal clear communication and personality makes her stand out as top tier costumer service.
1/7/2023
Salah H. VERIFIED CUSTOMER
Thank you
1/7/2023
Leticia L. VERIFIED CUSTOMER
Great customer services
1/7/2023
Raymond E. VERIFIED CUSTOMER
Very nice helpful service and got my car back before noon
1/7/2023
Giovani M. VERIFIED CUSTOMER
Great customer service from Christopher Munoz and fast service comfortable waiting room with TV Great dealership of Northridge.
1/7/2023
Sandra R. VERIFIED CUSTOMER
Great service Katy is very kind person.
1/7/2023
Joyce L. VERIFIED CUSTOMER
Chris is always helpful and on top of things.
1/7/2023
Tracie N. VERIFIED CUSTOMER
Jeffrey was very polite and helpful. We had a very good experience thanks to his service.
1/7/2023
Kevin C. VERIFIED CUSTOMER
Noel was very courteous and professional with me. I much appreciated my interactions with him at your dealership. He is a great asset to your team. Thanks again Noel !