He was awesome! Polite and professional! It was a pleasure meeting him today!
1/7/2023
Janice R. VERIFIED CUSTOMER
Jeff was great! He’s personable, patient and a nice guy. Jeff is a great asset to your service team.
1/7/2023
Ernesto C. VERIFIED CUSTOMER
Thanks, David
1/7/2023
Patrick G. VERIFIED CUSTOMER
Prices are too high for tires and oil change
1/6/2023
Todd H. VERIFIED CUSTOMER
The Service Rep Chris was courteous and polite.
However, the driver side seat cover - strap buckle was broken. I didn’t notice that until I got home. Someone tied the two ends into a knot to keep the seat cover in place. I know that the buckle was fine before I took the car in for the service. Chris couldn’t have noticed that. To me, this issue should have been handled more honestly. Whoever broke that buckle could have just frankly told me and I would not feel negatively toward this matter.
By the way, my car has only 2800 miles on it and the new seat cover was put in myself.
1/6/2023
Mark E. VERIFIED CUSTOMER
First they lost one of my hub caps,
And the worst part they didd not tell me that some maintenance should be done while already inside the engine.
1/6/2023
Kathleen D. VERIFIED CUSTOMER
Anthony is the best! I’ll request him in the future! On top of things, got my car done in half a day! And I am comfortable with him!
1/6/2023
Tamela L. VERIFIED CUSTOMER
Took a while for parts and then they had to redo something that came undone but tony was very gracious and customer service oriented and helped smooth my ruffled feathers and kept me in the loop. He did a great job reassuring me they would take care of everything and explained everything to me patiently so I could understand what was going on. he did a great job taking car of me and getting my car fixed. Thank you Anthony.
1/6/2023
Rosalie A. VERIFIED CUSTOMER
Courteous and professional service received. I always go to Northridge Toyota for my service needs.
1/6/2023
Jonathan E. VERIFIED CUSTOMER
Katy is always very helpful! She always fits me in and is very professional.
1/6/2023
Hoang T. VERIFIED CUSTOMER
Chris done a very good job.
1/6/2023
Jorge P. VERIFIED CUSTOMER
Kathy rocks
1/6/2023
Shari P. VERIFIED CUSTOMER
David was amazing, and I plan to go back to him when I may need something, he is very hard worker and is very ready to make his customers satisfied.
The only thing id have to say was, I had a low tire singal and I assumed it would be taken care of or checked today I took it to jiffy lube and they put free air but then told me it was a nail in my tire. Obviously I had to get that checked out and fixed, then the next thing becomes that they just did an alignment on my car, and my tire was messed up so the alignment is done based off bad tires. So I guess that's my only concern why they didn't fix the low tire pressure and alert me of the nail, they did plenty of services and I'm sure could of looked over my tires. Thank you for understanding.
1/5/2023
John L. VERIFIED CUSTOMER
Na
1/5/2023
Erik M. VERIFIED CUSTOMER
Mustafa was helpful
1/5/2023
William B. VERIFIED CUSTOMER
Great job of chris keeping me informed on status of vehicle
1/5/2023
Joan R. VERIFIED CUSTOMER
Anthony was very friendly and professional. Was able to take care of my service request in a very timely manner.
1/5/2023
Alisher I. VERIFIED CUSTOMER
Thanks
1/5/2023
Edward F. VERIFIED CUSTOMER
Ok
1/5/2023
Caliber C. VERIFIED CUSTOMER
Noel was very professional and helpful. He was able to get my car in and out within a few hours. Exceptional and quick service!