I’m very satisfied with Mr. Madrigal excellent customer service.
12/28/2022
Jose F. VERIFIED CUSTOMER
Noel our service advisor- has always been patient and elaborates to us explaining what needs to be done to our Toyotas. That’s practically the only place I feel comfortable taking our Toyotas to, at Northridge Toyota and especially with Noel!
12/28/2022
Albert A. VERIFIED CUSTOMER
Mr. Quincy was polite and professional, he helped me with the issue I had with my vehicle. He made the warranty process quick and simple. I’m very pleased with results. Though I still waiting for the part to arrive to the dealership, Mr.Quincy reassured me that the part will be put on as soon as it’s arrives !
12/28/2022
Andrew S. VERIFIED CUSTOMER
GREAT JOB
12/28/2022
Amelia M. VERIFIED CUSTOMER
Noel Orozco is always very professional and friendly. Very satisfied with his service.
12/28/2022
Raul S. VERIFIED CUSTOMER
Excellent costumer service
12/28/2022
Edengin S. VERIFIED CUSTOMER
Mustafa did an excellent job from start to finish ! I don’t even like going to the dealer but he made me feel welcomed & I really appreciate that! I I must say you guys have a great employee ,thanks again mustafa… That’s an ILL name by the way lol
12/28/2022
Noel Pedro. VERIFIED CUSTOMER
Good service
12/27/2022
Nanae K. VERIFIED CUSTOMER
Thank you for your service. Every time you guys so kindly.
12/27/2022
Sahar E. VERIFIED CUSTOMER
The fact that it took 5 hours for a tire rotation and to top my vehicle fluids is ridiculous and unacceptable. I will never return to this Toyota for a service again and not I or anyone I know will ever purchase another car from this dealership from the day I purchased my car until today I felt jipped. Pretty bad dealership.
12/27/2022
Mahasty V. VERIFIED CUSTOMER
Everything was good
12/27/2022
Martha H. VERIFIED CUSTOMER
Satisfied
12/27/2022
Michele C. VERIFIED CUSTOMER
I have left a message for the service manager on the horrific
Experience I had today with a Northridge Toyota !
I will be waiting to the service manager to contact me
Tomorrow Tuesday December 27
12/27/2022
Chantal V. VERIFIED CUSTOMER
Mustafa was so helpful and nice! I initially called my “home” dealership, Keyes Toyota, to help me with my broken-down car and they were absolutely no help. Thankfully my car broke down close to Northridge Toyota and I was able to get all the answers I needed right away from the first call operator up until I met Mustafa and Jackie in person, who helped me with my car repair and the whole process. So thankful for them, they truly made my stressful week better! The repair itself was so fast and an easy process :)
12/25/2022
Debra S. VERIFIED CUSTOMER
Katy rocks!
12/24/2022
Graciela P. VERIFIED CUSTOMER
I'm so grateful for Daphne help. She made my day.
12/24/2022
Kym L. VERIFIED CUSTOMER
Very professional and kept me informed
12/24/2022
Norlene K. VERIFIED CUSTOMER
Okay.
12/24/2022
Faisal P. VERIFIED CUSTOMER
Chris is a fantastic team member and has a high bar for customer satisfaction.
12/24/2022
Felix N. VERIFIED CUSTOMER
I paid up front for service and I feel like the value is not there. I paid up front for David to tell me I need to spend $1200 to get my maintenance done. Hum.