Katy is always amazing at her job. She excels in making us feel comfortable getting service done at Northridge Toyota. She always explain repairs in detail and shows true concern for our well-being. She helped us prioritize repairs that needed to be done to our car and kept our safety in mind. She's the best!
12/18/2022
George C. VERIFIED CUSTOMER
I would like to talk to the technician who diagnosed my rear hatch lift problem. The diagnosis was a weak drive motor, but the problem is always on the down cycle, NEVER on the up cycle, ????????, thanks for listening, George C
12/18/2022
Greg L. VERIFIED CUSTOMER
Glenn is so kind, I feel I am in good honest hands with his help. Namaste, Greg
12/18/2022
Linda Marie. VERIFIED CUSTOMER
Mustafa was super helpful for me! He was very friendly and was able to get my car in the same day. I can now see out my back window. Thank you so much mustafa for being able to help me out. Merry Christmas and happy new year.
12/18/2022
Emil A. VERIFIED CUSTOMER
Noel is great and he goes above and beyond everytime. He helps me understand what my car needs and we always have a plan for my vehicle maintenance. People like Noel are the reason why I only buy Toyotas.
12/18/2022
Harry J. VERIFIED CUSTOMER
The original issue of my battery being drained has not been resolved.
12/18/2022
Lidia O. VERIFIED CUSTOMER
With An Appt It Took 3 And An Half Hrs But The Service Person Noel Orozco Never Took The Time To Inform Me Why It Was Taking To Long,So I Was Not Happy With No Paying Attention To The Customer Service. Score 0 1 2 3 4 5 6 7 8 8 10 (4)
12/18/2022
Ephraim R. VERIFIED CUSTOMER
Jeffrey was very helpful and friendly. I was pleased with the service experience. I’ve been a long term customer of Northridge Toyota of close to twenty years.
Thank you.
12/18/2022
Linda R. VERIFIED CUSTOMER
He was great and I was netvous
12/18/2022
Tal G. VERIFIED CUSTOMER
I came right on time and they told me that it’s going to be three hours max and it was four hours and it’s too much. I think it’s not OK.
12/18/2022
Kevin M. VERIFIED CUSTOMER
She answered any questions I had and made me feel good that I brought it in for service
12/18/2022
Marilyn B. VERIFIED CUSTOMER
David catarino was understanding and wonderful i appreciate the service that was given and quickly as well
12/17/2022
Ken A. VERIFIED CUSTOMER
Jeff was a great service advisor!
12/17/2022
Danny B. VERIFIED CUSTOMER
Great service
12/17/2022
Patricia P. VERIFIED CUSTOMER
It is a pleasure working with Daphane. While very professional, she consistently assures the customer understands all recommended repairs and is comfortable. She makes a customer feel appreciated and important. She is the reason I will continue utilizing your service department.
12/17/2022
Susanna L. VERIFIED CUSTOMER
Daphne was very helpful and professional. The work done to my vehicle exceeded my expectations.
12/17/2022
Sayda G. VERIFIED CUSTOMER
Cuando pase a recojer la camioneta pague el servicio y supuestamente me tenían que entregar la camioneta en 5 minutos pero no alguien olvido y me la entregaron 35 minutos más tarde me hicieron esperar y tuve que regresar a recordarles que no me habían entregado mi camioneta