He was very helpful and very professional with a great attitude very polite and helpful is always a pleasure to have someone like him helping you I really appreciate all the help he answer my questions and provided me with all the help I need Thank you for a great service
11/12/2022
Luna L. VERIFIED CUSTOMER
Waited an hour for techs to inform me that nothing was wrong with my car - despite me detailing a concern with the brake light warning signal. Felt gaslit and it was extremely discouraging.
11/11/2022
Farnoush B. VERIFIED CUSTOMER
Thank you
11/11/2022
Barry S. VERIFIED CUSTOMER
Excellent job!
11/11/2022
Darin M. VERIFIED CUSTOMER
Great service thanks
11/11/2022
Angelica C. VERIFIED CUSTOMER
Great customer service. Very helpful and friendly.
11/11/2022
Jacqueline B. VERIFIED CUSTOMER
As usual Noel was wondering to deal with. Professional, informative and welcoming.
11/11/2022
Melissa L. VERIFIED CUSTOMER
Noel is the best !
11/11/2022
Harriet S. VERIFIED CUSTOMER
Jeffrey is professional, knowledgeable and friendly.
11/11/2022
Roxanna R. VERIFIED CUSTOMER
Katy was amazing! Great communication, very knowledgeable and overall great to work with. Looking forward to doing all my services with her
11/11/2022
Tuan Dang. VERIFIED CUSTOMER
Katie is very helpful in arranging for my car services and setting up Uber courtesy drive for me. I am also satisfied with services at Northridge Toyota yesterday 11/9/2022.
11/10/2022
Lena N. VERIFIED CUSTOMER
I believe he is instructed to suggest extra work that may not really be needed to bring money to the dealership/repair shop. I bought an extended 8 year warranty when I bought the car from you in 2017 and he still suggested over $700 of other maintenance that he claims should be done at this time. It feels like superfluous work was suggested to to add to the his income and that of the dealership.
I would like to trust the dealership but am feeling uneasy about this dealership instead for that very reason.
11/10/2022
Eileen L. VERIFIED CUSTOMER
The parts department said they had a part that was ready and ordered. When I came back they said they didn’t have that part.
11/10/2022
Walter P. VERIFIED CUSTOMER
I'm very satisfied on how Luis handled our vehicle service. He explained things that needs to be replaced and they were able to complete it on a timely manner.
11/10/2022
Marjani E. VERIFIED CUSTOMER
The only thing that would have been nice is if I received a car wash or at least the interior vacuumed
11/10/2022
Corazon T. VERIFIED CUSTOMER
Jeff job well done…and the maintenance guys. Thank you !
11/10/2022
Ruby F. VERIFIED CUSTOMER
Luis is very polite and very friendly! I had an awesome experience And also it was pretty fast.
11/10/2022
Siwimon S. VERIFIED CUSTOMER
His persistence in dealing with my insurance company is very impressive. I finally had my windshield replaced under the coverage. Thanks to you.
11/10/2022
Marlyn Bette. VERIFIED CUSTOMER
Mustafa is an excellent serviceman and calls us if we need anything more.
Thank You, Mustafa